Junior Freight Coordinator

Push Operations; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

Hemisphere Freight & Brokerage Services Inc. and CGL Transport Inc. are seeking a Junior Freight Coordinator at our Toronto Head Office to support logistics and customs compliance operations.

The role is entry-level, offering on-the-job training, mentorship from senior coordinators, and opportunities to pursue CCS CIFFA certification while gaining practical experience in freight coordination, CBSA processes, and CargoWise.

Qualifications

• Post-secondary education in Logistics, Supply Chain Management, International Trade, Customs Brokerage, or related field (completed or in progress).
• Enrollment in CCS or CIFFA certification is considered an asset.
• Strong attention to detail and accuracy, particularly in documentation and data entry.
• Excellent verbal and written communication skills.
• Ability to work effectively under supervision within a fast-paced, deadline-driven environment.
• Basic understanding of Canadian customs and trade regulations is an asset; training will be provided.
• Proficiency in Microsoft Office (Excel, Outlook); CargoWise experience is an asset but not required.
• Ability to prioritize tasks and manage multiple shipments simultaneously.

Responsibilities

• Logistics & Coordination: Assist in management and oversight of operational logistics, coordinating with carriers, vendors, and internal teams to support on-time shipment execution under supervision.
• Documentation: Prepare and process all required shipping and customs documents accurately and in compliance with applicable regulations.
• Tracking & Monitoring: Track shipments end-to-end, provide proactive status updates, and assist in resolving delays or exceptions under supervision.
• Communication & Problem-Solving: Support assigned account coordinators as a secondary point of contact for customers and carriers; communicate shipment milestones and resolve issues promptly.
• Cost Management: Assist in monitoring transportation costs and support accuracy in freight invoicing; flag potential charges to senior staff.
• Professional Development: Maintain and develop proficiency in CargoWise or comparable freight/customs software; pursue training opportunities.
• Safety, Security & Compliance: Escalate and support TDG compliance when dangerous goods are handled; support PIP/Trusted Trader security practices.

Skills

Attention to detail

Communication skills

Time management

Education

Post-secondary education in Logistics, Supply Chain Management, International Trade, Customs Brokerage, or related field

Tools

CargoWise

Job description

Hemisphere Freight & Brokerage Services Inc. and CGL Transport Inc. are affiliated freight brokerage and customs brokerage companies serving clients across Ontario and British Columbia. Our teams manage cross-border logistics, customs compliance, and freight coordination for a diverse client base, with a strong focus on operational accuracy, regulatory compliance, and responsive customer service.

We are currently seeking a Junior Freight Coordinator to support our logistics and customs compliance operations at our Toronto Head Office. This is an excellent opportunity for a detail-oriented individual looking to build a career in freight brokerage, customs compliance, and international trade.

Position Overview

The Junior Freight Coordinator will work under the guidance of senior coordinators and management to support day-to-day logistics operations, customs documentation, and shipment tracking. This role is well-suited to a candidate who is organized, communicates clearly, and is eager to develop technical knowledge in freight coordination and Canadian trade compliance, including CBSA regulatory processes. This is an entry level position with great prospects of growing within the company.

Key Responsibilities

Logistics & Coordination

• Assist in the management and oversight of operational logistics, coordinating with carriers, vendors, and internal teams to support on-time shipment execution under the guidance of senior staff.
• Prepare and validate customs documentation, including commercial invoices, HS classifications, and applicable permits and licences, and assist with timely submission.
• Support CARM (CBSA Assessment and Revenue Management) processes.
• Assist in ensuring ACI/eManifest timeliness and accuracy across highway and other transportation modes to help avoid AMPS (Administrative Monetary Penalty System) penalties.

Documentation

• Prepare and process all required shipping and customs documents accurately and in compliance with applicable regulations.

Tracking & Monitoring

• Track shipments end-to-end, provide proactive status updates, and assist in resolving delays or exceptions under supervision.

Communication & Problem-Solving

• Support assigned account coordinators as a secondary point of contact for customers and carriers.
• Communicate shipment milestones and assist in resolving service issues promptly and professionally.

Cost Management

• Assist in monitoring transportation costs and support accuracy in freight invoicing.
• Flag potential accessorial or detention charges to the senior coordinator.
• Develop working knowledge of cost-versus-service trade-offs in routing and mode selection.

Professional Development

• Maintain and develop proficiency in CargoWise or comparable freight/customs software.
• Pursue relevant training opportunities and actively participate in company networking and learning initiatives.

Safety, Security & Compliance

• Escalate and support adherence to TDG (Transportation of Dangerous Goods) requirements where dangerous goods are handled, including documentation, marks, labels, and training awareness.
• Support customer and partner PIP (Partners in Protection) / Trusted Trader security practices where applicable.

Qualifications

• Post-secondary education in Logistics, Supply Chain Management, International Trade, Customs Brokerage, or a related field (completed or in progress), or equivalent relevant experience.
• Enrollment in, or willingness to pursue, CCS (Certified Customs Specialist) or CIFFA certification is considered an asset.
• Strong attention to detail and accuracy, particularly in documentation and data entry.
• Excellent verbal and written communication skills.
• Ability to work effectively under supervision within a fast-paced, deadline-driven environment.
• Basic understanding of Canadian customs and trade regulations is an asset; training will be provided.
• Proficiency in Microsoft Office (Excel, Outlook); experience with CargoWise is an asset but not required.
• Ability to prioritize tasks and manage multiple shipments simultaneously.

What We Offer

• Comprehensive on-the-job training in freight coordination and Canadian customs compliance.
• Mentorship from experienced senior coordinators and compliance staff.
• Support for professional certification (e.g., CCS) where applicable.
• Opportunities for advancement within a growing organization.