Experienced Technical Business Analyst - Data Support

Acturis Ltd; Victoria; On-site; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Annual bonus

Share incentive schemes

Holiday allowance 20–25 days

Work from home up to 3 days/week

Job summary

Acturis Canada is seeking an Experienced Technical Business Analyst to join our Victoria, BC team. You will receive structured targets, regular feedback and an annual performance review, with a clearly defined career path recognizing personal development and contribution to the company.

The role involves supporting clients through the Acturis Toolkit, developing data extraction solutions with PowerShell, and leading client projects from design to deployment.

Qualifications

• Degree in Math, Physics, Engineering or other STEM discipline.
• Aptitude for applying technology and structured problem solving.
• Strong communication skills and ability to build relationships with clients.
• Logical, well organized and practical.
• Track record of delivering on projects and completing tasks.
• Fluent or proficient in French is appreciated but not required.
• 2–3 years relevant experience in the insurance or software industry.

Responsibilities

• Provide technical support for clients whose reporting and downstream systems are integrated with Acturis using an Acturis Toolkit by working closely with their IT teams.
• Develop and maintain the Acturis Toolkit that is used to extract data from Acturis into client systems using PowerShell and database interrogation techniques.
• Investigate data issues raised by clients and work with the appropriate teams within Acturis to diagnose and resolve.
• Specify new Acturis-hosted reporting solutions and the data structures required to facilitate these and work closely with database developers to design, test and rollout the solution.
• Understand the business requirements of specific client projects, propose the design of solutions to satisfy these and lead such discrete client projects through development, testing and client support to fruition.

Skills

Tech problem solving

Communication

Team collaboration

Project delivery

Organization

Computer literacy

Education

Degree in Math, Physics, Engineering or other STEM discipline

Tools

Acturis Toolkit

PowerShell

SQL / Database interrogation

Job description

About Acturis Canada

Acturis is a leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown exponentially over the past 20 years. To date, more than 95,000 individuals, in over 40 countries, use Acturis solutions to power their business, and our platform manages over £10bn worth of transactions every year. By working closely with brokers, insurers, and MGAs, we have helped to create and shape the insurance market of today. In 2019 we launched our system in Canada with exciting opportunities for growth in a new marketplace and our office is based in Victoria, BC.

Why Join the Acturis Team?

At Acturis we invest in recruiting, developing and promoting talent. With us you will:

• Work with a talented, motivated and friendly group of like-minded colleagues

• Learn how to combine innovation and technology to create new business models from a management team led by two former McKinsey partners

• Be supported and encouraged to develop your skills and knowledge through structured training and coaching from experienced colleagues

• Receive written constructive performance feedback and encouragement every quarter so that you know how to improve – you have no idea how unusual this is!

• Be given real responsibility for your own projects as soon as you are ready

• Receive a competitive salary and annual performance-based reviews

• Be eligible to participate in annual bonus and company share incentive schemes depending on performance and seniority

• Receive 20 days of holiday rising to 25 days over time

• Work from home up to 3 days per week and in our Victoria, BC office for the other 2 days. During probation this will be full time in our Victoria Office.

The Position:

As an Experienced Technical Business Analyst at Acturis, you will receive structured targets, regular feedback and an annual performance review. You will also follow a clearly defined career path that recognises personal development and contribution to the company.

The annual salary for this position is between $70,000.00 and $80,000.00. This salary is a guideline and actual compensation will be based on level of experience.

What do the first three months on the job look like?

As an Experienced Technical Business Analyst you can expect to be responsible for:

• Provide technical support for clients whose reporting and downstream systems are integrated with Acturis using an Acturis Toolkit by working closely with their IT teams.

• Develop and maintain the Acturis Toolkit that is used to extract data from Acturis into client systems using PowerShell and database interrogation techniques.

• Investigate data issues raised by clients and work with the appropriate teams within Acturis to diagnose and resolve.

• Specify new Acturis-hosted reporting solutions and the data structures required to facilitate these and work closely with database developers to design, test and rollout the solution.

• Understand the business requirements of specific client projects, propose the design of solutions to satisfy these and lead such discrete client projects through development, testing and client support to fruition.

Training

Acturis believes that a mix of internal and external training allows colleagues to develop rounded skills:

• New joiners receive concentrated initial training and close mentoring

• Colleagues are encouraged to complete industry standard training in relevant topics

• More senior colleagues can choose courses with time set aside and the course paid for

• The Acturis management team run training sessions to pass on experience and best practice

Candidate Profile

The successful candidates will have following attributes:

• Degree in Math, Physics, Engineering or other STEM discipline

• An aptitude for applying technology and structured problem solving

• Strong communication skills and an ability to build relationships with clients

• Logical, well organized and practical

• A track record of delivering on projects and an ability to carry tasks through to completion

• Confident and eager to take responsibility

• An ability to work in teams and learn quickly, seamlessly collaborating with others

• Computer literate (e.g. Word, Outlook, Excel) and able to pick up new concepts quickly

• 2-3 years relevant experience in the insurance or software industry

The following attributes are highly appreciated but not required:

• Science, Math, and Engineering background

• Fluent or Proficient in French

• Experience working in technology within the Canadian insurance industry

• Experience of basic project management

Acturis believes diversity drives innovation. We know that diversity also feeds success, so we are proud to be an equal opportunity employer.

Acturis is committed to providing an accessible recruitment and selection process. Should you require an accommodation in any part of the process, please contact [e-mail].