Experienced Technical Business Analyst

Acturis Ltd; Victoria; Hybrid; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Work from home 3 days/week

Annual bonus potential

Company share incentive schemes

20–25 days holiday

Career development & training

Job summary

Acturis Canada is seeking a Senior Technical Business Analyst to join our Victoria, BC team. You will work with insurers to refine Personal Lines products within a highly configurable system, translating client needs into precise specifications and actionable development tasks.

You’ll receive structured feedback, pursue a defined career path, and participate in annual reviews. The role includes a competitive salary and performance bonuses, with a hybrid work arrangement and probation in the

Qualifications

• Bachelor’s or higher degree in Math, Physics, Engineering, or a STEM field.
• Aptitude for applying technology and structured problem solving.
• Strong communication skills and ability to build client relationships.
• Logical, organized, and practical with a track record of delivering on projects.

Responsibilities

• Work with insurers to build and improve Personal Lines products.
• Explain options and possibilities of the Acturis System to clients.
• Design and implement high-quality software solutions.
• Gather requirements and translate into detailed specifications.
• Manage complex implementations and ensure delivery to spec.
• Continuously monitor and improve the Acturis System.

Skills

Math/Physics/Engineering

Problem solving

Communication

Teamwork

Computer literacy

Insurance software experience

2-3 years experience

Education

STEM degree

Math/Physics/Engineering degree

Tools

MS Office

Excel

Job description

About Acturis Canada

Acturis is a leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown exponentially over the past 20 years. To date, more than 95,000 individuals, in over 40 countries, use Acturis solutions to power their business, and our platform manages over £10bn worth of transactions every year. By working closely with brokers, insurers, and MGAs, we have helped to create and shape the insurance market of today. In 2019 we launched our system in Canada with exciting opportunities for growth in a new marketplace and our office is based in Victoria, BC.

Why Join the Acturis Team?

At Acturis we invest in recruiting, developing and promoting talent. With us you will:

• Work with a talented, motivated and friendly group of like-minded colleagues

• Learn how to combine innovation and technology to create new business models from a management team led by two former McKinsey partners

• Be supported and encouraged to develop your skills and knowledge through structured training and coaching from experienced colleagues

• Receive written constructive performance feedback and encouragement every quarter so that you know how to improve - you have no idea how unusual this is!

• Be given real responsibility for your own projects as soon as you are ready

• Receive a competitive salary and annual performance-based reviews

• Be eligible to participate in annual bonus and company share incentive schemes depending on performance and seniority

• Receive 20 days of holiday rising to 25 days over time

• Work from home up to 3 days per week and in our Victoria, BC office for the other 2 days. During probation this will be full time in our Victoria Office.

The Position:

As a Senior Technical Business Analyst at Acturis, you will receive structured targets, regular feedback and an annual performance review. You will also follow a clearly defined career path that recognises personal development and contribution to the company.

The annual salary for this position is between $70,000.00 and $80,000.00 .This salary is a guideline and actual compensation will be based on level of experience.

What do the first three months on the job look like?

As an Experienced Technical Business Analyst you can expect to be responsible for:

• Work in the Products team, working with insurers (primarily based in Western Canada time zones) to build and improve Personal Lines products

• Help clients understand the options and possibilities for how they can use the highly configurable and complex Acturis System

• Design and implement top quality new software solutions

• Solve challenging technical problems using a structured and logical approach

• Gather client requirements and turn these into detailed, unambiguous and accurate specifications

• Manage the build of sometimes complex implementations, and ensure this is done to specification

• Continuously monitor and improve all aspects of the Acturis System

• Support the sales team by contributing to client proposals including presenting and demonstrating technical solutions to clients

Training

Acturis believes that a mix of internal and external training allows colleagues to develop rounded skills:

• New joiners receive concentrated initial training and close mentoring

• Colleagues are encouraged to complete industry standard training in relevant topics

• More senior colleagues can choose courses with time set aside and the course paid for

• The Acturis management team run training sessions to pass on experience and best practice

Candidate Profile

The successful candidates will have following attributes:

• Degree in Math, Physics, Engineering or other STEM discipline

• An aptitude for applying technology and structured problem solving

• Strong communication skills and an ability to build relationships with clients

• Logical, well organized and practical

• A track record of delivering on projects and an ability to carry tasks through to completion

• Confident and eager to take responsibility

• An ability to work in teams and learn quickly, seamlessly collaborating with others

• Computer literate (e.g. Word, Outlook, Excel) and able to pick up new concepts quickly

• 2-3 years relevant experience in the insurance or software industry

The following attributes are highly appreciated but not required:

• Science, Math, and Engineering background

• Fluent or Proficient in French

• Experience working in technology within the Canadian insurance industry

• Experience of basic project management

What happens next?

Think you’ll be a great fit for the Acturis Canada team? Here are what next steps could look like after you apply:

• A member of our recruitment team will reach out to you to schedule a 30-minute online assessment.

• A People Operations representative will schedule an introduction call.

• You will be invited to participate in three additional interviews.

• References will be contacted and an offer will be sent your way!

Acturis believes diversity drives innovation. We know that diversity also feeds success, so we are proud to be an equal opportunity employer.

Acturis is committed to providing an accessible recruitment and selection process. Should you require an accommodation in any part of the process, please contact [e-mail].