Sales Consultant

CanadaOne Auto Group Inc.; Toronto; On-site; CAD 42,000 - 68,000; Full time

Benefits offered by this job

Full benefits programs

Employee and Family Assistance Program

Collaborative work environment

Group support

Job summary

Toronto Honda is seeking a Sales Consultant to join our team of customer-focused professionals in a high-volume, process-driven dealership.

The Sales Consultant guides customers through the vehicle buying journey, conducts interviews to uncover needs, and matches them with models and options. They handle test drives, trade-ins, financing discussions, and deliver the vehicle while following up to build loyalty.

Qualifications

• Passion for delivering a consistently exceptional customer experience
• Proactive self-starter with accountability
• Process driven with impeccable organization
• Impeccable follow-through and relationship building
• Strong integrity and high energy

Responsibilities

• Guide customers through the vehicle buying experience and interview to discover needs and motives
• Facilitate test drives and evaluate trade-ins
• Present financing options and address concerns to help close sales
• Deliver vehicles and follow up to build loyalty and lasting relationships
• Own the primary customer contact during the buying process and ensure a positive interaction

Skills

Customer service

Communication

Problem solving

organization

Integrity

Accountability

Positive attitude

Proactive

Education

High School Diploma

Post-Secondary Education Preferred

Job description

Toronto Hondais seeking a Sales Consultant to join our team of customer focused professionals within our high volume and process-driven dealership.

Purpose/Summary of Position:

The Sales Consultant serves as a guide to facilitate the customer vehicle buying experience. They conduct the interview to discover customer preferences, needs, and buying motives and then matches customer needs with model and equipment. They offer and accompany customers on test drives, offers customer involvement in trade-in evaluation, presents financial information, satisfies customer concerns and asks for the sale.

The Sales Consultant conducts the delivery process and follows up in a timely manner with customers to develop customer loyalty and build lasting relationships. They are responsible for ensuring a fun and informative interaction with our customers and know that they have a huge effect on customer loyalty and satisfaction. They will be the primary contact to the dealership during this buying process and need to understand not only the features and specifications of our entire line-up but must also understand the financing options available to the customer.

Required Qualifications:

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.

• Energized by challenges; driven to improve efficiencies, learn and grow
• Proactive self-starter with a desire for accountability
• Passion for delivering a consistently exceptional customer experience
• Operates with the highest level of integrity
• Exceptional initiative, high energy and positive attitude
• Process driven with impeccable organization and prioritization abilities
• Exceptional problem solving and conflict resolution skills
• Impeccable follow-through and commitment to building and cultivating relationships

Candidates must possess:

• Valid driver’s license
• Minimum High School Diploma
• Post-Secondary Education Preferred
• Experience in the automotive industry preferred

Why We’re Awesome:

• Commitment to an exceptional employee experience
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support

Toronto Honda is an equal opportunity employer which values diversity in the workplace.If you require accommodation in order to participate in the hiring process,please contact us at 416-423-2300 tomake your needs known in advance.