Sales Associate - Guelph Kia

AutoCanada; Guelph; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Compensation and Benefits Package

Employee Vehicle Purchase & Service Plans

Employee and Family Assistance Programs

Paid holiday and flex time

Company-wide appreciation events

Professional development opportunities

Job summary

AutoCanada is hiring a Sales Associate for Guelph Kia in Guelph, ON. In this full-time position, you will greet and assist customers, provide information on vehicles, and leverage your communication skills to ensure customer satisfaction during the sales process.

Successful candidates will have a high school diploma, customer-facing experience, and a valid driver's license. AutoCanada offers a competitive compensation package, including employee purchase plans and professional development opportunities.

Qualifications

• Must be 18 years of age or older to meet insurance requirements.
• Possession of a valid CA-issued driver's license and acceptable driver's abstract.
• 3+ years of experience in a customer-facing role.

Responsibilities

• Greet and assist customers entering the showroom floor.
• Answer questions about new and used cars.
• Maintain an up-to-date customer database.

Skills

Customer service

Communication

Negotiation

Sales techniques

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Join the ride! Position: Sales Associate
Dealership: Guelph Kia
Location: Guelph, ON
Classification: Full-Time, Immediate Hire

Guelph Kia is proud to be part of the AutoCanada dealership network, the largest Canadian‑owned and publicly traded automotive dealer group operating in Canada and the U.S. We are innovative, data‑driven, and committed to our team members, customers, and operational excellence.

Responsibilities

• Greet and assist customers entering the showroom floor, presenting a professional environment that supports automotive sales while ensuring customer satisfaction
• Answer questions about new and used cars, vehicle performance, applications processes, and financing for the clientele acting as a subject‑matter expert
• Employ strong communication and interpersonal skills to build rapport when assisting potential customers with their vehicle selection and finalizing their payment terms
• Maintain an up‑to‑date customer database to drive current and future automotive sales for the dealership
• Present used and new cars through test drives, demonstrations, and dealership walk‑throughs
• Leverage negotiation skills without compromising customer satisfaction to carry out the sales process following dealership standards and policies
• Send emails and make calls to prospective buyers to ensure the daily calendar has the necessary amount of customer appointments to guarantee productivity goals are met
• Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible
• Stay current on required dealer group and manufacturer training
• Perform other duties as assigned by store leadership

Must‑haves

• Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle
• Possession of authorized documentation required to gain employment, including a current, valid CA‑issued Driver’s License and acceptable Driver’s Abstract
• Must submit to and adequately pass a pre‑employment background and MVR screen prior to employment
• Open availability to work days, evenings, weekends, and some holidays, knowing that employees are required to stay until the customer’s purchase is complete and their satisfaction ensured
• High school diploma or equivalent required; bachelor’s degree preferred
• 3+ years of experience in a customer‑facing role required, with experience in retail, sales, marketing, and customer service preferred
• Ability to meet the physical demands of the position, which includes standing, sitting, walking, bending, crouching, reaching, and lifting
• Excellent verbal and written communication skills with the ability to construct emails and messages in a professional and inviting manner
• Has a competitive spirit, drive, outgoing personality, consistency, and resilience to meet monthly sales objectives while following a daily work plan

Perks

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Paid holiday and flex time for full‑time AutoCanada employees
• Company‑wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

Equal Employment Opportunity

We are an equal‑opportunity employer and value diversity within our team. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.