Experienced Card Dealer

Casino Nanaimo LP; Nanaimo; On-site; CAD 38,000 - 54,000; Full time

Job summary

Casino Nanaimo LP in Nanaimo, BC is seeking a dealer to provide dealing services to customers under the direct supervision of the Dealer Supervisor. This role focuses on delivering a safe, welcoming work environment while ensuring adherence to all policies and procedures.

Responsibilities include securing the table and float, controlling play, and communicating with operations. Candidates must have at least 1 year in customer service, strong communication and negotiation skills, and the Serving

Qualifications

• Minimum 1 year of experience in customer service.
• Exceptional communication, negotiation, and presentation skills.
• Ability to work flexible hours, including evenings, weekends, and event‑driven schedules.
• Serving it right certification.
• Ability to successfully obtain a Gaming License.

Responsibilities

• Maintains the security of the table and its float.
• Controls the table in the correct order of play; closes bets at the appropriate time.
• Refers disputes, irregularities or suspicious activities to the Manager.
• Verifies chip refills and credits.
• Tidies workstation and pit area.
• Communicates effectively with all appropriate operational departments.
• Builds strong working relationships with guests and team members.
• Complies with licensing laws, health and safety and other statutory regulations.
• Performs other duties as assigned or directed.

Skills

Customer service

Communication skills

Negotiation

Presentation skills

Education

Serving It Right certification

Job description

Under the direct supervision of the Dealer Supervisor, this position is responsible for providing dealing services to customers while contributing to a safe and welcoming work environment for all team members. Ensures adherence to all policies and procedures.

Key Accountabilities

• Maintains the security of the table and its float
• Controls the table in the correct order of play; closes bets at the appropriate time
• Refers disputes, irregularities or suspicious activities to the Manager
• Verifies chip refills and credits
• Tidies workstation and pit area
• Communicates effectively with all appropriate operational departments
• Builds strong working relationships with guests and team members
• Complies with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed.

Education and Qualifications

• Minimum 1 year of experience in customer service
• Exceptional communication, negotiation, and presentation skills
• Ability to work flexible hours, including evenings, weekends, and event‑driven schedules
• Serving it right certification
• Ability to successfully obtain a Gaming License

Work Environment Considerations

Standing for long periods of time and non-traditional work hours

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified candidates. Accommodation is available throughout the recruitment and selection process. Candidates requiring accommodation are encouraged to advise us at any stage of the process.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.