Executive Director Clinical Digital Services

Ian Martin Group; Winnipeg; Hybrid; CAD 140,000 - 190,000; Full time

Job summary

Ian Martin Group in Winnipeg, Manitoba, invites applications for an Executive Director, Clinical Digital Services. This hybrid, 12-month leadership role directs provincial clinical informatics, digital health processes and service delivery across Shared Health.

You will lead a senior, matrixed team, shape provincial standards, manage vendor relations, drive continuous improvement and ensure adoption of digital health technologies across the province.

Qualifications

• Post-secondary degree in clinical informatics, digital health or a related field.
• ITIL Foundation certification, or higher.
• Equivalent combination of education and experience may be considered.
• Active regulatory body membership and Manitoba driver’s license may be required.

Responsibilities

• Establish health informatics processes and provide technology advice to enable innovative, sustainable health services.
• Provide service-focused leadership to digital solutions staff province-wide; oversee delivery, performance, and vendor relations.
• Develop provincial standards for clinical informatics and digital health; collaborate with senior leaders to ensure adoption.
• Engage leaders and stakeholders to standardize provincial clinical informatics and digital health systems.
• Lead organizational change; oversee deployment, maintenance of technologies and vendor contracts.

Skills

Leadership

Education

Post-secondary degree in clinical informatics, digital health or related field

ITIL Foundation certification

Job description

Executive Director Clinical Digital Services

• Location: Winnipeg, Manitoba (Hybrid)
• Contract Length: 12 Months

Responsibilities

• Establish health informatics processes, systems and provide technology advice that enables the achievement of innovative and sustainable health services.
• Provide service-focused leadership to the clinical digital solutions staff across the province, ensure the delivery on service commitments by staff and vendors, lead the service delivery, performance measurement, continuous improvement and efficiency of a provincially-focused interdisciplinary team with a culture of client service in Shared Health, and encourage provincial clients to engage the team as their primary resource for clinical informatics and digital health processes, systems and technology advice.
• Develop and recommend provincial standards for clinical informatics and digital health processes, systems and technologies, collaborate with senior leaders across the health system to ensure the effective delivery, implementation, ongoing support and adoption of effective clinical informatics and digital health processes, systems and technologies, and act as a primary contact for the engagement of external vendors.
• Engage leaders and critical stakeholders to collaboratively realign and standardize the use of provincial clinical informatics and digital health systems.
• Lead organizational change, ensure ongoing adoption, optimization, deployment and maintenance of technologies and related equipment, support and manage vendor contracts, and ensure effective services are provided to support overall organizational and health-care system requirements.

Experience

• 15 years of progressive experience including:
• 10 years of senior or executive management experience in digitally enabled health service delivery, business transformation, strategic planning, participating in digital health solution planning, system implementation, and/or leading the management of digital health information systems for a large ICT services organization ensuring operational sustainment and service management according to ITIL processes, and running a 24/7 on-call support team.
• 5 years of experience leading a matrixed team to ensure collaboration and effective operations, working in a leadership role managing operational support for digital health systems, services and technologies.
• 5 years of experience applying strong program/project management in leading multiple, large, cross-functional teams on projects, delivering executive-level presentations and influencing, leading and managing negotiations with senior-level management and key internal and external stakeholders.
• 5 years of direct experience working in a clinical program with strong professional relationships with clinicians.

Education

• Post-secondary degree in clinical informatics, digital health or a related degree in computer science or technology from an accredited educational institution.
• Information Technology Infrastructure Library (ITIL) Foundation certification, or higher.
• An equivalent combination of education and experience may be considered.

Certification/Licensure/Registration

• Active member of an associated regulatory body as appropriate.
• A valid Manitoba driver’s license and use of a personal motor vehicle for regular travel within the province.

Qualifications

• Demonstrated senior-level leadership capabilities. Shared Health has adopted the LEADS in a Caring Environment framework.

Physical Requirements

• Must be available for regular travel within the province, able to work safely in a typical computerized office environment, and able to lift and move items of up to approximately 25 pounds.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodations: https://raise.jobs/accommodations/