Manager Digital Services - Business Services

Winnipeg Regional Health Authority; Winnipeg; Hybrid; CAD 100,000 - 140,000; Full time

Job summary

Shared Health in Manitoba is seeking an experienced Senior Manager within Digital Health Newport to lead business services in a 1.0 FTE hybrid role. You will oversee enterprise application solutions, guide client services, and coordinate cross-functional teams in a 24/7/365 digital environment.

The ideal candidate has eight years of progressive management experience in large digital services, strong stakeholder engagement, and the ability to influence senior leaders while ensuring compliant

Qualifications

• Post-secondary degree as specified in Education.
• Equivalent combination of education and experience may be considered.

Skills

Mid-level leadership

LEADS framework

Education

Post-secondary degree in technology, computer science, engineering, or digital health/clinical informatics

Equivalent combination of education and experience

Job description

Requisition ID: 411475

Position Number: 20042076

Posting End Date: Open Until Filled

City: Flexible in Manitoba

Employer: Shared Health

Site: Shared Health - Digital Health Newport

Department / Unit: Business Services

Job Stream: Non-Clinical

Union: Non Union

Anticipated Start Date: October 26, 2026

FTE: 1.00

Anticipated Shift: Days

Work Arrangement: Hybrid

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Experience

• 8 years of progressive management experience in a large, 24/7/365, geographically dispersed digital services organization specializing in providing enterprise application solutions and supports, preferably in the health-care sector, including:
  • 5 years of experience managing client services focused on maintaining a wide range of complex computer systems and information infrastructure in a shared services environment.
  • 3 years of experience implementing annual operating plans focused on client service and leading multiple project teams.
  • 3 years of experience influencing mid and senior management, key stakeholders, and collaborating with vendors on outsourced services.

Education (Degree/Diploma/Certificate)

• Post-secondary degree in technology, computer science, engineering, or digital health/clinical informatics from an accredited educational institution.
• An equivalent combination of education and experience may be considered.

Certification/Licensure/Registration

• Active member in good standing with an associated regulatory body as appropriate.

Qualifications and Skills

• Demonstrated mid-level leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework.

Physical Requirements

• Must be able to work safely in a typical computerized office environment with frequent meetings, and to lift and carry items of up to approximately 10 kg.
• Interruptions to respond to questions are common; dedicated and focused time for planning and concentration can be scheduled.
• Travel throughout the province requiring a valid Manitoba driver’s license and use of a personal motor vehicle.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.