Executive Change Lead: LMS & Digital Transformation

Recruit Action inc.; Toronto; Hybrid; CAD 62,000 - 83,000; Full time

Job summary

Recruit Action inc. is seeking an experienced Change Management leader to drive enterprise-wide transformation projects in Toronto, Canada.

You will develop adoption strategies, conduct stakeholder assessments, and partner with HR, Technology, and Operations to enable a successful rollout. The role requires a Bachelor’s degree (or equivalent), Change Management and PMP certifications, and 8+ years of related experience, including director-level leadership in large-scale initiatives.

Qualifications

• Bachelor's degree in relevant field or equivalent experience.
• Change Management Certification and/or PMP Certification.
• 8+ years of progressive Change Management, Organizational Effectiveness, Organizational Development, Business Readiness, or Transformation experience.
• Director-level experience leading enterprise-wide transformational initiatives.
• 5-7 years of customer service related experience.
• Large-scale enterprise implementation experience involving LMS, HR Technology, or Digital Transformation initiatives.
• Experience with change governance, risk management, executive reporting, readiness planning, and stakeholder management.
• Experience conducting organizational readiness assessments and developing adoption strategies.
• Executive-level presentation and influencing skills.
• Knowledge of legal policies and procedures related to hiring practices, including equal employment opportunity and affirmative action.
• Knowledge of benefit and pay-scale systems.
• Previous experience with Microsoft Word and Excel.

Responsibilities

• Develop and execute enterprise change management and adoption strategies.
• Conduct stakeholder analyses, impact assessments, and readiness assessments.
• Build and maintain stakeholder and executive sponsor relationships.
• Develop governance frameworks, risk mitigation plans, and executive reporting.
• Lead readiness planning, adoption activities, and implementation support.
• Partner with HR, Talent, Technology, Communications, and Operations teams.
• Facilitate workshops and leadership sessions.
• Monitor adoption metrics, stakeholder feedback, and organizational risks.
• Support stabilization and long-term sustainment activities.
• Advise managers and employees on employment regulations, collective agreements, benefit and compensation policies, personnel procedures, and classification programs.
• Evaluate job positions, determine classification status, and assess salary alignment.
• Prepare occupational classifications, job descriptions, and salary scales.
• Assist in preparing and maintaining personnel records and handbooks.
• Prepare reports related to organizational structures, job analysis, evaluation, and compensation analysis.

Skills

Change management

Stakeholder management

Executive reporting

Leadership

Communication

Influencing

Project management

Strategic thinking

Workshop facilitation

Education

Bachelor's degree or equivalent

Change Management Certification

PMP Certification

Master's degree preferred

Tools

LMS implementation

HR Technology

Digital Transformation platforms

Microsoft Word & Excel

Job description

Recruit Action inc. is seeking an experienced Change Management leader to drive enterprise-wide transformation projects in Toronto, Canada.

You will develop adoption strategies, conduct stakeholder assessments, and partner with HR, Technology, and Operations to enable a successful rollout. The role requires a Bachelor’s degree (or equivalent), Change Management and PMP certifications, and 8+ years of related experience, including director-level leadership in large-scale initiatives.