Change Management Advisor

CoFoMo Inc.; Montreal (administrative region); On-site; CAD 90,000 - 120,000; Full time

Job summary

CoFoMo Inc. in Montreal, Canada, is seeking a Change Management and Learning Specialist to drive organizational readiness. You will analyze impacts, design training strategies, and develop content for large-scale transformation projects across teams.

The role requires an undergraduate degree, 5 years of experience, fluency in French and English, and strong skills in instructional design, agile practices, and AI-enabled learning.

Qualifications

• Hold an undergraduate degree in administration, human resources, education, educational technology or related discipline.
• Minimum of five (5) years of experience in change management on large-scale transformation projects.
• Extensive experience in instructional design and learning strategies.
• Master organizational impact analysis and organizational preparation.
• Experience in complex technology projects (CRM, ERP, digital transformation or cloud).
• Proficiency in adult learning principles and instructional design.
• Know agile methodologies.
• Fluency in French and English for daily tasks and cross-Canada communications.

Responsibilities

• Perform and update organizational impact analyses.
• Assess change impacts on roles, skills and ways of working.
• Analyze training needs and develop learning strategies.
• Design learning paths and training plans for the program.
• Develop training content, user guides, and performance support tools.
• Collaborate with business experts to translate impacts into educational content.
• Support and animate the network of superusers and change agents.
• Coordinate training activities and stakeholder support.
• Develop indicators of training readiness, adoption and effectiveness.
• Translate business and tech impacts into concrete learning activities.
• Produce deliverables related to program change management.

Skills

Organizational impact analysis

Change management

Instructional design

Learning strategies

Adult learning principles

Agile methodologies

Bilingual English/French

Microsoft 365

Generative AI tools (Copilot)

Communication & collaboration

Education

Undergraduate degree in administration, HR, education, or related discipline

Tools

Microsoft Teams

SharePoint

PowerPoint

Word

Excel

Microsoft Copilot

Job description

Here is a brief overview of the tasks and responsibilities:

• Perform and update organizational impact analyses;
• Assess the impacts of change on roles, skills and ways of working;
• Analyze training needs and develop learning strategies;
• Design the learning paths and training plans of the program;
• Develop training content, user guides, task aids and performance support tools;
• Collaborate with business experts to transform operational impacts into educational content;
• Support and animate the network of superusers and change agents;
• Coordinate training activities and support stakeholders;
• Develop indicators of training readiness, adoption and effectiveness;
• Collect and analyze feedback from participants;
• Support deployment, hypercare, and stabilization activities;
• Design and deploy large-scale training programs;
• Develop training materials and performance support tools;
• Translate business and technological impacts into concrete learning activities;
• Demonstrate excellent analytical, synthesis and popularization skills;
• Use Microsoft 365 tools effectively (Teams, SharePoint, PowerPoint, Word and Excel);
• Demonstrate comfort with generative artificial intelligence tools, including Microsoft Copilot;
• Integrate generative AI into the way we work while respecting information privacy and security requirements;
• Produce deliverables related to program change management.

The profile we are looking for is as follows:

• Hold an undergraduate degree in administration, human resources, education, educational technology or a related discipline;
• Have a minimum of five (5) years of experience in change management in the context of large-scale transformation projects;
• Demonstrate significant experience in instructional design and the development of learning strategies;
• Master organizational impact analysis and organizational preparation;
• Have participated in complex technology projects (CRM, ERP, digital transformation or cloud migration);
• Master recognized methodologies and practices in change management;
• Possess an excellent knowledge of adult learning principles and instructional design;
• Know agile methodologies;
• This position requires fluency in French and English for daily tasks, understanding documentation, and professional communication with customers, suppliers, and colleagues across Canada. French and English language skills are essential, both oral and written.