Change Management Specialist

Infotek Consulting Inc.; Toronto; Hybrid; CAD 140,000 - 190,000; Full time

Job summary

Infotek Consulting Inc. is seeking an experienced Change Management and Transformation Leader to drive a large-scale LMS transformation initiative. You will lead organizational readiness, stakeholder engagement, adoption, governance, and communications in a complex, global setting.

You will partner with HR, Talent, Technology, Communications and business leadership to ensure successful implementation, adoption and long-term sustainment.

Qualifications

• 8+ years of progressive experience in change management, organizational development, or transformation.
• Experience leading large-scale enterprise transformation initiatives, LMS or HR tech preferred.
• Strong governance and risk management, readiness assessments, adoption planning.
• Proven ability to influence senior leaders and manage executives.
• Bachelor's degree or equivalent experience.
• PMP certification preferred.

Responsibilities

• Develop and execute enterprise-wide change management and adoption strategies.
• Lead organizational readiness, impact assessments, and implementation planning.
• Build relationships with executive sponsors and stakeholders.
• Develop change governance frameworks and executive reporting.
• Lead readiness, adoption, communications, and implementation activities.
• Facilitate workshops and leadership sessions.
• Monitor adoption metrics and organizational risks.
• Address adoption barriers and align business and technology transformation.
• Support post-implementation stabilization and continuous improvement.
• Provide strategic guidance across a matrixed organization.

Skills

Change Management

Organizational Development

Stakeholder Management

Executive Reporting

Facilitation

Leadership

Strategic Thinking

Education

Bachelor's degree in a relevant discipline

Tools

LMS implementations

HR technology platforms

Digital transformation tools

Job description

Contract Duration: September 8, 2026 – September 8, 2027

Location: Toronto, ON – Hybrid

Interview Process: 2 virtual rounds

Role Overview

We are seeking an experienced Change Management and Transformation Leader to support a large-scale enterprise Learning Management System (LMS) transformation initiative.

The successful candidate will lead organizational readiness, stakeholder engagement, adoption, communications, governance, and change activities across a complex, global organization. This role will partner closely with HR, Talent, Technology, Communications, Operations, and business leadership to drive successful implementation and long-term adoption.

Key Responsibilities

• Develop and execute enterprise-wide change management and adoption strategies.
• Lead organizational readiness, impact assessments, and implementation planning.
• Build and maintain strong relationships with executive sponsors, business leaders, and key stakeholders.
• Develop change governance frameworks, risk mitigation plans, and executive reporting.
• Lead readiness, adoption, communications, and implementation activities.
• Facilitate workshops, leadership sessions, and stakeholder meetings.
• Monitor adoption metrics, stakeholder feedback, readiness milestones, and organizational risks.
• Identify and address adoption barriers and change-related risks.
• Partner with cross-functional teams to align business and technology transformation activities.
• Support post-implementation stabilization, sustainment, and continuous improvement.
• Provide strategic guidance and influence across a highly matrixed organization.

Must-Have Qualifications

• 8+ years of progressive experience in Change Management, Organizational Development, Organizational Effectiveness, Business Readiness, or Transformation.
• Demonstrated experience leading large-scale enterprise transformation initiatives, ideally involving LMS, HR technology, talent platforms, or digital transformation.
• Strong experience with:
• Change governance and risk management
• Organizational readiness assessments
• Adoption strategy and implementation planning
• Stakeholder and executive management
• Executive reporting and presentations
• Proven ability to influence senior leaders and executive stakeholders.
• Strong strategic thinking, consulting, facilitation, and leadership skills.
• Bachelor's degree in a relevant discipline or equivalent experience.

Certifications

• PMP certification preferred

Preferred Experience

• LMS or Talent Management Platform implementations.
• Financial services, insurance, banking, healthcare, or other regulated industries.
• Large global organizations with 25,000+ employees.
• Enterprise-wide culture transformation, mindset shifts, and behavioural change initiatives.

Success Measures

Success in this role will be measured by:

• Achievement of readiness and adoption milestones.
• Effective stakeholder and executive engagement.
• Successful LMS implementation and stabilization.
• Reduction of organizational risks and adoption barriers.
• Delivery of effective governance, reporting, and change management outcomes.

Position: HR Specialist III – Change Management

Contract: 12 months

Location: Toronto, ON