Events Coordinator, Food Services

City of Mississauga; Mississauga; On-site; CAD 69,000 - 93,000; Full time

Job summary

Join a vibrant team as an Events Coordinator in Food Services, where you'll manage and coordinate exciting food service functions and events. This role involves collaborating with clients to create unforgettable experiences while leading marketing initiatives and ensuring seamless event execution. With a focus on hospitality and customer service, you'll thrive in a fast-paced environment, balancing multiple priorities and working closely with a dedicated team. This is an excellent opportunity to make a significant impact in a dynamic setting, showcasing your organizational skills and passion for event planning.

Qualifications

• 5+ years in event coordination with restaurants/catering.
• Smart Serve Certification and willingness to obtain First Aid/CPR.
• Strong knowledge of wedding etiquette and banquet styles.

Responsibilities

• Coordinate food service functions and events, ensuring client satisfaction.
• Provide cost estimates and manage event logistics.
• Develop marketing strategies for food and beverage services.

Skills

Event Coordination

Customer Service

Marketing

Organizational Skills

Communication Skills

Education

Post Secondary Program in Hospitality/Event Management

Tools

ActiveNet

SAP

Silverware POS

MS Word

MS Excel

MS Outlook

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Events Coordinator, Food Services

Req ID:26608
Vacancy Type: Permanent
Number of Positions:1
Closing Date:05/16/2025

Reporting to the Supervisor, Event Bookings, the Coordinator, Events -Food Services will be responsible forbooking and coordinating a variety of food service functions, conferences, and events. The Coordinator, Events -Food Services will manage, plan and communicate event details to on premises staff at multiple locations.

Acting as the main point of contact between our teams and clients, you'll lead marketing initiatives, understand client requirements, and manage aspects of event planning to surpass expectations. If you thrive on crafting unforgettable experiences and have a passion for hospitality, we welcome you to join our vibrant team. In-office position (not hybrid or remote).

Duties and Responsibilities

As the first point of contact for internal and external customers, you will:

• Work with the food services management team to develop a sound approach to the marketing of food and beverage banquet facilities to customers.
• Have the ability to identify the client's need and evaluate their requirements.
• Provide cost estimates and banquet event orders in a timely manner.
• Assist with menu planning based on communication received from the culinary team.
• Obtain/record event details on banquet event orders; confirm booking reservation in city system (ActiveNet); effectively communicate even details/service requirements and updated to all related venues.
• Upsell and maximize revenue potential.
• Follow-up with clients upon event completion.
• Attend food and beverage trade shows for the purposes of business development and sales; develop customer "friendly" service/resource programs.
• Assist client with planning to ensure the banquet "experience" (event coordination/timing, ceremony/floor/conference/meeting set-ups, wine/bar service, menu selection, linens and music/decorations) meet expectations and is well received.
• Update on a regular basis date entry for a variety of administrative documents/reports.
• Process invoices for banquet/catering services and forward them to the customer service centre.
• Work with administrative staff on monthly revenue reconciliation.
• Act as a resource for Food Services and venue staff with respect to details and logistics.
• Perform other duties as assigned.

Skills and Qualifications

• Graduate of a post secondary program in a Hospitality or Event Management program with at least 5 years progressiveevent coordination responsibilityin restaurants/catering, and or conference/event coordination, sales and marketing experience.
• Must possess Smart Serve Certification and willing to obtain First Aid/CPR, Food Handlers and WHMIS certification within 6 months of hire.
• Experience and robust working knowledge of wedding etiquette/planning, banquet stylesof service, cocktail receptions, conference/meeting requirements, golf tournaments, theatre events.
• Extensive knowledge of Alcohol and Gaming Commission of Ontario rules, regulations and endorsements required.
• Competent computer literacy in MS Word, Outlook and Excel.
• Ability to learn and apply various other software programs including: ActiveNet Report Printing, SAP systems and Silverware Point of Sale (or comparable POS systems) and event management software.
• Excellent customer service skills with the ability to establish effective working relationships with both external and internal customers/coworkers by way of excellent oral and written communication skills.
• Ability to work in a fast-paced work environment including strong organizational skills with the ability to prioritize, multitask and work under tight timelines.
• Must be able to work effectivelyin a team setting as well as independently.
• Excellent organizational skills with the ability to prioritize, follow-up, as well as exercise good judgement with customer requests.
• Knowledge of corporate business trends, ability to prepare estimates and Request for Proposal (RFP's) accurately.
• The ability to work flexible hours including evenings, weekends and holidays is required.
• Position requires successful candidate to travel between various locations with the City. Access to a personal vehicle, preferred.

Hourly Rate/Salary:$ 69,080.00 - $ 92,107.00
Hours of Work:40
Work Location:Living Arts Centre
Department/Division/Section:CMS/Community Services Dept,CMS/Recreation & Culture Division,South District
Non-Union/Union: Non Union

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can alsocheck your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion .

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of anyaccommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.