Events Captain

Langdon Hall Country House Hotel & Spa; Blair; On-site; CAD 22,000 - 31,000; Full time

Benefits offered by this job

Competitive gratuities

Complimentary meals on shift

Uniforms provided

Free parking

Internal growth opportunities

Job summary

Langdon Hall Hotel & Spa is seeking a full-time Events Captain to lead event service, coordinate servers, and ensure seamless execution with top-tier hospitality.

The role emphasizes strong communication, hands-on leadership, and adherence to banquet standards, with shifts including days, evenings, weekends, and holidays. Relocation support may be available for the right candidate.

Qualifications

• 2–3 years of event or banquet service experience with leadership potential.
• Smart Serve certification is required.
• Full-time availability including days, evenings, weekends, and holidays.

Responsibilities

• Lead assigned sections during events by directing servers and ensuring service standards.
• Deliver polished hospitality by anticipating guest needs and monitoring service quality.
• Coach Event Servers and provide feedback to leadership for team development.
• Oversee setup, service, and breakdown with floor planning and stocked stations.

Skills

Event leadership

Communication

Team management

Organizational skills

Guest service

Smart Serve

Availability

Job description

At Langdon Hall, we believe in creating more than just memorable experiences — we create a sense of place. As a proud member of Relais & Châteaux, we offer our guests and team members a haven of warmth, authenticity, and refined comfort in the heart of Ontario’s countryside.

Built on heritage and rooted in hospitality, Langdon Hall is not just a hotel — it’s a community. Unlike corporate brands, we are privately owned, values-driven, and proudly Canadian. Our culture is built on relationships: with our guests, with our land, and with one another.

If you’re seeking more than just a job — if you want to belong to a team where your contribution matters — we’d love to meet you.

About the Role

We are currently hiring for a full-time Events Captain position. In this role, you will be responsible for:

• Leading assigned sections during events by directing servers, communicating timelines and menu details, and serving as the primary point of contact to ensure seamless, standards-aligned service
• Delivering polished, attentive hospitality by anticipating guest needs, responding promptly to requests, and consistently monitoring service quality and presentation throughout each event
• Coaching and guiding Event Servers and new team memberson service techniques, etiquette, and professionalism, while sharing performance feedback with leadershipto support ongoing team development
• Overseeing setup, service, and breakdown by coordinating floor plans, maintaining stocked service stations, supporting efficient room turnovers, and ensuring all equipment is properly stored

You’ll be part of a passionate, dedicated team that takes pride in what we do and in where we do it.

What Makes You a Great Fit

We’re looking for someone who:

• Has 2–3 years of event or banquet service experience, with demonstrated leadership potential
• Has strong knowledge of service techniques, sequencing, and banquet standards
• Has excellent communication and organizational skills
• Has the ability to lead a team while remaining hands-on in service delivery
• Has Smart Serve certification (required)
• Has Full-time availability, including days, evenings, weekends, and holidays.

Relevant experience is always an asset — but we also believe in training for skill and hiring for heart.

Why Langdon Hall?

Working with us means becoming part of a legacy of excellence and a future of possibility. We offer:

• A supportive and respectful workplace culture
• Competitive compensation and gratuities
• Complimentary meals while on shift
• Uniforms and free parking
• Opportunities for internal growth and cross-training

Pay & Schedule

• Wage: $18.95 per hour + Gratuities
• Schedule: Full-time availability required, including days, evenings, weekends, and holidays.
• Start Date: TBD

Posting Type

Open Position