Banquets - Coordinator

Northland Properties; Ottawa; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Free meals

Guaranteed hours

Growth opportunities

Mentorship

Employee discounts

Friends & Family discounts

Discount card

Flexible schedule

Job summary

Northland Properties' Chop Steakhouse & Bar Ottawa is seeking an Event Coordinator to help plan and execute memorable events. You will lead the events team, coordinate with chefs, managers and the hotel division to ensure flawless guest experiences.

The role focuses on leadership, training, inventory planning, scheduling, and problem solving, with opportunities for growth and mentorship from the Event Manager. Flexibility for day, evening, and weekend shifts is required.

Qualifications

• Direct and control events at a high standard while following company policies.
• Provide leadership, training, and mentorship for the event team.
• Handle guest inquiries, quotes, invoices and guest complaints with professionalism.

Responsibilities

• Direct and control events to high standards.
• Provide leadership, training, and mentorship for the event team.
• Manage guest inquiries, quotes, invoices and complaints.
• Event inventory planning and scheduling labor.
• Oversee event setup and execution for a flawless guest experience.

Skills

Attention to detail

Professional presentation

Calm under pressure

Strong organizational skills

Leadership

Microsoft Word

Excel

Microsoft Teams

Outlook

Excellent communication

Tools

Microsoft Word

Excel

Microsoft Teams

Outlook

Job description

We are looking for a talented Event Coordinator to facilitate the coordination of our Events with our Events Team at Chop Steakhouse & Bar Ottawa.

As an Event Coordinator, you will have the opportunity to help develop and mentor your team, uphold standards for your department, and have a direct impact on the success of the location. You will work directly with talented chefs, the General Manager, Event Manger and restaurant leaders as well as the hotel division.

WHAT'S IN IT FOR YOU:

• Competitive Wages
• Complimentary meals when working
• Guaranteed Work hours
• Opportunity for growth within our company
• Personal development and mentorship from Event Manager
• Discount card for our restaurants (Moxies, Chop, Denny’s, Shark Club, Rockford and Tavern Collective)
• Employee discount and Friends & Family discount for all Northland affiliated brands: including Grouse Mountain, Revelstoke Mountain Resort, & Sutton Hotel Group.
• Flexible work schedule (days, evenings & weekends)

THE ROLE:

• To direct and control events in the facility at an excellent level while maintaining and abiding by all standards, policies and/or procedures set forth by our company
• Providing leadership, training, and mentorship for our event team
• Managing guest inquiries and customer service, including creating event quotes, invoices and guest complaints
• Event Inventory planning
• Expert schedulingand labor control
• Attending weekly EO meetings with the Chef & Event Manager to ensure culinary excellence
• Oversee & supervise Event Execution to ensure a successful guest experience; set-up of event rooms, delegate tasks to servers & porters, quality control food and facility
• Ability to take on Event Manager’s roles & responsibilities due to illness or vacation

COMPETENCIES & CHARACTER:

• Attention to detail
• Professional presentation & appearance standards
• Remains calm under pressure
• High level organization & planning
• Strong Computer Skills including Microsoft Word, Excel, Microsoft Teams & Outlook
• Excellent communication skills- written & verbal Ability to stand for long periods of time; bending, and lifting up to 50lbs
• Positive attitude, and ability to uplift your team
• Strong leadership skills
• Flexible availability
• A valid Smart Serve is required

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our employees and our guests. We support the well-being and growth of team members in all aspects of their life, in and outside of work, which is why we are committed to providing industry-leading benefits and unmatched hospitality and travel perks.