Event Staff - History

Live Nation Entertainment; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading live entertainment company is seeking Event Staff in Toronto. The role involves assisting guests, ensuring safety, and providing excellent customer service during events. Ideal candidates are motivated, reliable, and possess strong attention to detail. Flexibility to work evenings and weekends is essential.

Qualifications

• Experience in hospitality is an asset.
• Ability to work independently and in a team.

Responsibilities

• Operate as Coat Check Attendant, Usher, and Ticket Scanner.
• Greet arriving guests and answer questions about events.
• Monitor areas and guest conduct to ensure safety.

Skills

Customer Service

Attention to Detail

Teamwork

Job description

Join to apply for the Event Staff - History role at Live Nation Entertainment

Who are we?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment, promoting over 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses enable Live Nation Media & Sponsorship to create strategic music marketing programs connecting over 1,000 brands with the 98 million fans attending Live Nation events each year. For more information, visit www.livenationentertainment.com.

Who are you?
Passionate, motivated, driven with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and committed. If this sounds like you, please read on!

Responsibilities:

1. Operate as Coat Check Attendant, Usher, and Ticket Scanner as scheduled.
2. Examine tickets and direct guests in a friendly and engaging manner.
3. Aid patrons with disabilities or special needs to find appropriate seats or sections.
4. Greet arriving guests and answer questions about showtimes, events, or parking.
5. Lead and direct guests to various areas of the venue in a personable and inclusive manner.
6. Assess situations from afar and assist guests if needed.
7. Communicate guest needs to internal stakeholders.
8. Monitor areas and guest conduct to ensure safety and service quality.
9. Follow emergency procedures and know all venue exits.
10. Perform other duties as required.
11. Greet guests at coat check, organize coats, and return items efficiently.
12. Maintain cleanliness and organization of the coat check area.
13. Complete paperwork for lost or stolen items and follow up as needed.

Qualifications:

1. Experience in hospitality is an asset but not required.
2. Experience handling cash or PAT devices is an asset but not required.
3. Desire to make guest experiences memorable and special.
4. Humble, reliable, kind-spirited, with a confident attitude.
5. Respectful, professional, fun, and jovial demeanor.
6. Strong attention to detail and customer service skills.
7. Ability to work calmly under pressure and follow directions.
8. Responsible, with a strong work ethic in a dynamic environment.
9. Ability to work independently and in a team, juggling multiple tasks.
10. Availability to work evenings, weekends, and holidays.

Physical Requirements/Work Environment:

Sitting for extended periods, standing, walking, occasional movement inside, using hands and fingers for up to 8 hours, lifting up to 15 pounds, typical office environment conditions.

Employment Equity:

Live Nation Canada supports equal employment opportunities and accommodations for applicants with disabilities upon request.

Hiring Practices:

This job description outlines general duties and responsibilities, which may be modified. Live Nation aims to hire the most qualified candidates efficiently and may use various recruitment channels.