Event Sales Coordinator - Drive Revenue & Client Experience

Encore; Whistler; On-site; CAD 28,000 - 36,000; Full time

Job summary

Encore in Whistler, BC seeks a Sales Support and Coordination role within a hotel/convention center environment. You will directly sell BEO bookings, exhibitors and ICW events, maximize revenue, attend client meetings and respond to questions to close business.

You will handle inquiries via phone, chat and email, ensure CRM is up to date, and collaborate with venue teams. A high school diploma is required; BS/BA preferred; prior sales or event experience is a plus.

Qualifications

• Minimum of a High School diploma; BS/BA preferred or 1+ years of sales/event experience.
• Prior technology, sales, hospitality or event planning experience a plus.
• Strong written and verbal communication skills.

Responsibilities

• Directly sell BEO bookings, exhibitors and ICW events.
• Maximize revenue while adhering to event profit guidelines.
• Attend client meetings and respond to client concerns, questions and problems.
• Close business by obtaining commitment to buy while maximizing revenue.
• Handle customers’ requests by phone, online chat, email, and other channels.
• Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.
• Effectively use ENCORE tools and resources to promptly respond to customer requests.
• Ensure CRM is always accurate and up to date.
• Facilitate strong information exchange with aligned venue leadership teams.

Skills

Strong written communication

Verbal communication

Customer service mindset

Education

High School diploma

BS/BA preferred

Tools

CRM software

ENCORE tools

Job description

Encore in Whistler, BC seeks a Sales Support and Coordination role within a hotel/convention center environment. You will directly sell BEO bookings, exhibitors and ICW events, maximize revenue, attend client meetings and respond to questions to close business.

You will handle inquiries via phone, chat and email, ensure CRM is up to date, and collaborate with venue teams. A high school diploma is required; BS/BA preferred; prior sales or event experience is a plus.