Event Coordinator

Dave & Buster's; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the entertainment industry is seeking an Event Coordinator to support its sales department. This role is vital for delivering exceptional hospitality and managing administrative tasks for various events. The ideal candidate will excel in communication and organization, ensuring that guest requests are met and operations run smoothly. If you have a friendly demeanor and a knack for decision-making, this might be the role for you.

Qualifications

• Friendly with a 'You Got It' attitude.
• Excellent verbal communication skills.
• Proficient in reading and communicating in English.

Responsibilities

• Handle RFPs and calls for social events, converting inquiries into confirmed bookings.
• Provide administrative support to the Sales Department.
• Exceed guest expectations by addressing all requests from hosts.

Skills

Decision-making

Communication

Organizational skills

Data analysis

Job description

Job Description:

POSITION SUMMARY:
The Event Coordinator supports the sales department in executing essential administrative functions that ensure the efficient operation of the Store. This role is crucial for delivering "unreasonable hospitality." The Event Coordinator handles administrative duties, confirmation calls to finalize event details, participates in the sales process, and manages a portion of social market bookings.

YOU WILL BE AN OUTSTANDING EVENT COORDINATOR IF:
• You are friendly and demonstrate a "You Got It" attitude
• You possess good decision-making skills and communicate effectively with guests, the Sales Team, and Management
• You communicate clearly and regularly with Operations, the Sales Team, and guests
• You can clearly articulate guests' needs to Operations and Team Members
• You have strong organizational skills
• You have excellent verbal communication skills
• You can analyze basic data to assist Operations and the Sales Team in decision-making
• You are proficient in reading and communicating in English

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Exceed guest expectations by addressing all requests from hosts and updating contracts accordingly
• Handle RFPs and calls for social events, converting inquiries into confirmed bookings
• Conduct site tours as needed
• Distribute paperwork promptly for "pop-up" parties, coordinating with management for staffing
• Provide administrative support to the Sales Department, including follow-up on calls/emails/tasks post-sale, and communicate updates to Operations
• Follow up on accounts receivable, collect payments, and settle balances
• Submit check requests and invoices as required
• Ensure Operations has the most current BEOs for each event
• Offer upsell opportunities to Event Hosts after sales are finalized
• Perform other duties as assigned, proactively addressing team needs and sharing ideas

The above statements describe the general responsibilities and are not exhaustive of all duties and skills required for this position.

Salary Range:

19.2
-
22.4
We are an equal opportunity employer and participate in E-Verify where required.