Event AV Technician - Guest-Focused & On-Call

Encore Canada; Regina; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading audiovisual services provider in Canada is looking for a Technician responsible for setting up and operating audiovisual systems in hospitality environments. This role requires ensuring complete customer satisfaction and working closely with clients. Applicants should have a high school diploma, customer service experience, and technical skills in audiovisual equipment. The position may involve working in various hotel locations with irregular hours, adhering to company guidelines on appearance and safety.

Qualifications

• High School Diploma required, Associate degree preferred.
• Achieve Technical Level 3 Certification within 180 days.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience preferred.
• Must be able to lift 50 lbs.

Responsibilities

• Set up and operate audiovisual systems during events.
• Ensure customer satisfaction and exceed expectations.
• Maintain positive relationships with clients.
• Address equipment issues and follow safety protocols.
• Complete order entries and invoice finalizations.

Skills

Customer Service

Technical Problem Solving

Effective Communication

Teamwork

Time Management

Education

High School Diploma

Associate Degree

Tools

Audio Visual Equipment

Navigator Software

Job description

A leading audiovisual services provider in Canada is looking for a Technician responsible for setting up and operating audiovisual systems in hospitality environments. This role requires ensuring complete customer satisfaction and working closely with clients. Applicants should have a high school diploma, customer service experience, and technical skills in audiovisual equipment. The position may involve working in various hotel locations with irregular hours, adhering to company guidelines on appearance and safety.