Evening Transportation Dispatcher

FreshPoint Oahu, Ltd. (FreshPoint Hawaii, LLC); Ottawa; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Health and dental

Disability insurance

Life Insurance

Parental Leave

Pension Plan

RRSP & TFSA

Employee Assistance

Stock Purchase Plan

Maple Virtual Care

Unlimited online learning

Product discounts

Vendor discounts

Associate Resource Groups

Job summary

Sysco is seeking a transportation support role to ensure timely communication of delivery issues. You will work with Drivers, Sales Representatives, and Supervisors to resolve problems, retrieve route concerns, and maintain accurate reporting. The role emphasizes safety compliance and payroll-related clerical tasks.

The schedule is Sunday to Thursday, 6:30pm to 3:00am, in a fast-paced distribution environment focused on accuracy and efficiency.

Qualifications

• Minimum one year of clerical and administrative experience.
• Experience with MOT record keeping, HOS regulations is helpful.
• Experience with Microsoft Office (Excel, Outlook, Word, etc.)

Responsibilities

• Address the questions and concerns of Drivers and Sales Representatives; work closely with Transportation Manager and Supervisors to provide resolution.
• Retrieve telephone calls and assist Customer Service Representative or Sales Representative with daily routes concerns (late departures, deliveries, time windows, driver complaints, forecasted arrival times, customer location, hours of operation etc.).
• Ensure accurate on-time reporting for department and corporate key metrics.
• Compile route status information and communicate daily via various electronic means.
• Work closely with Transportation Manager or Supervisor to review situations that have a potential impact on department cost or service levels.
• Manage required training documents for various internal and external audit requirements.
• Communicate and log driver challenges and concerns to assigned Transportation Supervisor for resolution.
• Assists Supervisors with organizing the recovery effects due to customer service failures.
• Preform clerical Payroll related activities.

Skills

Clerical experience

Transportation industry experience

MS Office

Education

High School Diploma

Job description

Sysco is seeking a transportation support role to ensure timely communication of delivery issues. You will work with Drivers, Sales Representatives, and Supervisors to resolve problems, retrieve route concerns, and maintain accurate reporting. The role emphasizes safety compliance and payroll-related clerical tasks.

The schedule is Sunday to Thursday, 6:30pm to 3:00am, in a fast-paced distribution environment focused on accuracy and efficiency.