Evening Shift Supervisor

Ontario Trillium Foundation; Ottawa; On-site; CAD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly compensation

Performance incentive opportunities

Consistent full-time hours

Training and leadership development

Opportunities for advancement within

A locally owned and operated环境 where强大

Job summary

Tim Hortons in Ottawa is looking for an experienced Restaurant Supervisor who is passionate about hospitality, leadership and creating a great experience for both guests and team members. This hands-on leadership position works from the floor, sets the pace for the shift and helps create an environment where people feel supported, accountable and proud of the work they do.

You will lead the evening team during daily operations, deliver a friendly guest experience, coach staff, manage shifts,

Qualifications

• Previous restaurant or hospitality experience is required.
• Previous supervisory, leadership or management experience is required.
• Strong communication and people skills.
• A genuine passion for hospitality and serving guests.
• Confidence coaching and leading a team in a fast-paced environment.
• Dependable, organized and comfortable taking ownership of a shift.
• Available to work primarily evenings and weekends.

Responsibilities

• Lead and support the evening team during daily restaurant operations
• Deliver a friendly, welcoming and consistent guest experience
• Coach team members and provide clear direction throughout the shift
• Manage team deployment, breaks and shift priorities
• Maintain standards for speed of service, food quality and order accuracy
• Keep the restaurant clean, organized and ready for success
• Address guest concerns professionally and find appropriate solutions
• Support training and development of team members
• Follow food safety, workplace safety and company operating procedures
• Help build a positive, respectful and accountable team culture

Skills

Leadership

Hospitality

Guest experience

Communication

People management

Job description

We're looking for an experienced Restaurant Supervisor who is passionate about hospitality, leadership and creating a great experience for both guests and team members.

This is a hands-on leadership position. You'll work alongside your team on the restaurant floor, set the pace for the shift and help create an environment where people feel supported, accountable and proud of the work they do.

We're looking for someone who can bring positive energy to a busy restaurant, lead with confidence and consistently put our team and our guests first.

WHAT YOU'LL DO

• Lead and support the evening team during daily restaurant operations
• Deliver a friendly, welcoming and consistent guest experience
• Coach team members and provide clear direction throughout the shift
• Manage team deployment, breaks and shift priorities
• Maintain standards for speed of service, food quality and order accuracy
• Keep the restaurant clean, organized and ready for success
• Address guest concerns professionally and find appropriate solutions
• Support training and development of team members
• Follow food safety, workplace safety and company operating procedures
• Help build a positive, respectful and accountable team culture

WHAT WE'RE LOOKING FOR

• Previous restaurant or hospitality experience is required
• Previous supervisory, leadership or management experience is required
• Strong communication and people skills
• A genuine passion for hospitality and serving guests
• Confidence coaching and leading a team in a fast-paced environment
• Dependable, organized and comfortable taking ownership of a shift
• Available to work primarily evenings and weekends

We want a leader who works from the floor - not from the sidelines.

WHAT WE OFFER

• Competitive hourly compensation
• Performance incentive opportunities
• Consistent full-time hours
• Training and leadership development
• Opportunities for advancement within our organization
• A locally owned and operated environment where strong leaders can make a real impact

INTERESTED?

If you have restaurant leadership experience and care about people, hospitality and building great teams, we'd love to hear from you.

Company Information

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.