Equipment Maintenance Service Manager

United Rentals; Fort McKay; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development

Vacation Buy Up

Early Wage Access

Paid Sick Leave

Inclusive culture

Job summary

United Rentals in Canada is seeking a Service Manager to lead a major maintenance operation. You’ll hire and motivate a team of Service Technicians, ensure equipment is properly maintained and repaired, and work closely with the Branch Manager to build a profitable location through strong leadership and service excellence.

You’ll drive safety, employee development, and continuous improvement of key service metrics, while overseeing parts, budgeting, and cost control to maximize customer

Qualifications

• High School diploma required; trade-school or bachelor degree preferred.
• Valid driver’s license with clean driving record.
• Extensive equipment fleet maintenance and leadership experience.
• 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience.

Responsibilities

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes.
• Staff location adequately based on skills and workload.
• Responsible for R&M, P&L and associated costs/budget.
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics.
• Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control.
• Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching.
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication.
• Other duties assigned as needed.

Skills

Leadership

Customer service

P&L management

Maintenance knowledge

Coaching and training

Budget management

Education

High School diploma

Trade-school degree

Bachelor’s degree

Job description

United Rentals in Canada is seeking a Service Manager to lead a major maintenance operation. You’ll hire and motivate a team of Service Technicians, ensure equipment is properly maintained and repaired, and work closely with the Branch Manager to build a profitable location through strong leadership and service excellence.

You’ll drive safety, employee development, and continuous improvement of key service metrics, while overseeing parts, budgeting, and cost control to maximize customer