Environmental Licensing & Permits Agent

Government of Yukon; Whitehorse; On-site; CAD 64,000 - 74,000; Full time

Benefits offered by this job

Comprehensive benefits

Learning and development opportunities

Flexible work and leave options

Job summary

The Government of Yukon, Department of Environment, is seeking a Licensing and Permit Agent in Whitehorse to deliver frontline services for licensure and permits to hunters, anglers, trappers and campers.

This full-time permanent role involves reviewing applications, explaining regulatory rights and responsibilities, and providing intake for biological submissions, with a focus on excellent client service in a fast-paced environment.

Qualifications

• Experience delivering in-person customer service in fast-paced, high-volume office environments.
• Ability to interpret and apply complex policies and legislation while adhering to regulatory requirements.
• Experience handling financial transactions (debit/credit card, cash) and reconciling cash.
• Previous work in a regulatory or permitting environment or hunting setting is considered an asset.

Responsibilities

• Review applications for licensure and permit hunters, anglers, trappers and campers.
• Provide information and education to promote awareness of individual legislative rights and responsibilities.
• Provide administrative intake services for biological submissions.
• Deliver exceptional client service in a fast-paced setting.

Skills

Customer service

Policy interpretation

Cash handling

Regulatory experience

Job description

The Government of Yukon, Department of Environment, is seeking a Licensing and Permit Agent in Whitehorse to deliver frontline services for licensure and permits to hunters, anglers, trappers and campers.

This full-time permanent role involves reviewing applications, explaining regulatory rights and responsibilities, and providing intake for biological submissions, with a focus on excellent client service in a fast-paced environment.