Entry-Level Medical Office Coordinator — Patient Care

medicentres; Edmonton; On-site; CAD 32,000 - 42,000; Full time

Job summary

Medicentres is seeking an entry-level Medical Office Assistant to join our team in Hermitage. You will provide exceptional customer service to patients and support physicians and medical staff.

Key duties include answering phones, registering patients, handling payments for services not covered by insurance, and preparing exam rooms. The role requires strong communication and the ability to maintain confidentiality within Health Information Act guidelines.

Qualifications

• High school diploma or equivalent.
• Medical Office Assistant Qualification is an asset.
• Recent customer service experience.
• Experience with Med Access or Electronic Medical Records.
• Excellent verbal and written communication skills.
• Problem solving skills.
• Proficiency in medical terminology is an asset.
• Must be able to handle confidential information in compliance with the Health Information Act.

Responsibilities

• Answering phones, greeting and registering patients.
• Responding to patient enquiries in person and by phone.
• Initiating forms, creating billings, and collecting payment for services not covered by insurance.
• Escorting patients to exam or treatment rooms and preparing patients for physician.
• Cleaning and preparing exam and treatment rooms between patient visits.
• Setting up and assisting with minor procedures including PAPs, pelvic examinations/IUD’s.
• Performing diagnostic testing as ordered by the physician including urinalysis.
• Performing Blood pressure readings (using automated BP monitor), temperature readings, height and weight measurements as ordered by the physician.
• Scheduling and notifying patients of appointments.
• Scanning patient documents into electronic medical records as required.
• Opening mail, receiving faxes, and distributing as appropriate.
• Completing daily, monthly and weekly chore lists as required.
• Performing other duties as assigned

Skills

Customer service

Verbal and written communication

Confidentiality

Education

High school diploma

Medical Office Assistant Qualification (asset)

Tools

Med Access

Electronic Medical Records (EMR)

Job description

Medicentres is seeking an entry-level Medical Office Assistant to join our team in Hermitage. You will provide exceptional customer service to patients and support physicians and medical staff.

Key duties include answering phones, registering patients, handling payments for services not covered by insurance, and preparing exam rooms. The role requires strong communication and the ability to maintain confidentiality within Health Information Act guidelines.