Medical Office Assistant — Front Desk & Patient Care

Medicentres Canada Inc; London; On-site; CAD 28,000 - 36,000; Part time

Job summary

Medicentres Canada Inc in London, Ontario is seeking a Medical Office Assistant to deliver exceptional patient service and support physicians and staff in a busy clinic. You will register patients, answer inquiries, and manage billing and documentation with care.

This entry-level, casual role requires solid communication and customer service skills, familiarity with EMR systems (Med Access preferred), and strict confidentiality in handling health information.

Qualifications

• High school diploma or equivalent.
• Medical Office Assistant qualification is an asset.
• Recent customer service experience.
• Experience with Med Access or EMR.
• Excellent verbal and written communication skills.
• Problem solving skills.
• Proficiency in medical terminology is an asset.
• Must be able to handle confidential information in compliance with the Health Information Act.

Responsibilities

• Answering phones, greeting and registering patients
• Responding to patient enquiries in person and by phone
• Initiating forms, creating billings, and collecting payment for services not covered by insurance
• Escorting patients to exam or treatment rooms and preparing patients for physician
• Cleaning and preparing exam and treatment rooms between patient visits
• Setting up and assisting with minor procedures including PAPs, pelvic examinations/IUD’s
• Performing diagnostic testing as ordered by the physician including urinalysis
• Performing Blood pressure readings, temperature readings, height and weight measurements as ordered by the physician
• Scheduling and notifying patients of appointments
• Scanning patient documents into electronic medical records as required
• Opening mail, receiving faxes, and distributing as appropriate
• Completing daily, monthly and weekly chore lists as required
• Performing other duties as assigned

Skills

Customer service

Communication

Problem solving

Confidentiality

Education

High school diploma

Medical Office Assistant qualification

Tools

Med Access

EMR systems

Job description

Medicentres Canada Inc in London, Ontario is seeking a Medical Office Assistant to deliver exceptional patient service and support physicians and staff in a busy clinic. You will register patients, answer inquiries, and manage billing and documentation with care.

This entry-level, casual role requires solid communication and customer service skills, familiarity with EMR systems (Med Access preferred), and strict confidentiality in handling health information.