Entertainment Production Tech Supervisor

Canada's Wonderland; Vaughan; On-site; CAD 32,000 - 43,000; Full time

Benefits offered by this job

Free park admission

Discounted merchandise

Employee cafeteria / discounted meals

Job summary

Canada’s Wonderland is seeking a technical services team member for Entertainment Show and Event venues. You’ll assist with load-in, lighting hang and focus, sound checks, daily show operation, routine maintenance, and striking.

You’ll troubleshoot on-site issues, liaise with outside contractors to communicate needs and safety policies, work with Creative & Event Services, and help maintain equipment in good working order.

Qualifications

• Applicants enrolled in or graduated from a post-secondary theatre program with emphasis in sound, lighting, and rigging, or comparable technical theatre experience.
• Organized with proven leadership & communication skills and strong guest service abilities.
• Experience using Microsoft Excel, Word and Access; park experience is an asset.
• Ability to work outdoors in varying weather and flexible shifts including weekends/holidays.

Responsibilities

• Assist in supervising all technical work at Entertainment Show and Event venues including load-in, lighting hang and focus, level set, sound check, daily show operation, routine maintenance and strike.
• Act as point person for daily troubleshooting of technical issues at all Entertainment venues.
• Liaise with outside contractors to communicate and facilitate technical needs and safety policies.
• Coordinate with other departments to support show/event needs and maintain safety standards.
• Maintain equipment and communicate any damages or maintenance needs to management.

Skills

Leadership

Communication

Guest service

Outdoor work adaptability

Education

Post-secondary theatre program with emphasis in sound, lighting, and rigging

Tools

Microsoft Excel

Microsoft Word

Microsoft Access

Job description

$26.75 / hour

This is a unionized position and earnings will be subject to applicable union dues. Employment will be governed pursuant to the collective bargaining agreement between the Company and IATSE. In the event of any conflict between this Offer of Employment and the collective bargaining agreement, the collective bargaining agreement will govern.

Joining our Canada’s Wonderland team means you’ll provide guests with exceptional service when they visit the park.

You’ll also…

• Assists in the supervision of all technical work at Entertainment Show and Event venues including but not limited to load-in, lighting hang and focus, level set, sound check, daily show/event operation, routine maintenance, and strike
• Act as point person for daily troubleshooting of technical issues at all Entertainment venues
• Build rapport as primary liaison with outside contractor companies to ensure technical needs are communicated and facilitated, and safety policies and procedures are understood and adhered to
• Work with other CW departments such as Creative & Event Services to facilitate show and event technical needs
• Maintain all technical elements as set during the rehearsal/technical period; ensure quality of show or event is maintained to the standard set out by directors and management
• Notify Supervisors of maintenance needs and assist in equipment maintenance/repair as required. Learn and master all assigned equipment, its operation, and maintenance procedures
• Take proper care of all assigned equipment and before each use ensure that the equipment operates safely. Conduct daily safety checks and report any damages, malfunctions, and irregularities to management
• Assist with maintaining an inventory of equipment and equipment accessories. Report any shortages to Management immediately.
• Ensure effective communication between crew, Supervisors, and Managers
• Generate weekly schedules for technical staff in collaboration with Stage Supervisors and contractors to meet the needs of the department
• Provide instruction to technicians on venue specific policies and other relevant technical skills as needed
• Abide by all Canada’s Wonderland policies and procedures as set out by the Park and the Entertainment Department. Ensure that all safety standards and practices are met
• Assist with other duties as required.

Some of our amazing perks and benefits:

• FREE Admission to Canada’s Wonderland and other parks!
• Earn promotional tickets for friends & family!
• 20% discount on Merchandise and at select Food locations; employee cafeteria with discounted food.
• FREE and/or discounted admission to many Ontario attractions.
• Work with a diverse team in a fun environment.
• Employee events with RIDES, GAMES, and FREE FOOD!

Responsibilities

Canada’s Wonderland is home to over 300 acres of world class rides and attractions for the entire family, including a 20 acre water park. We are the ultimate destination for attractions, food, live shows, and events! We want YOU to join us in making people happy! As a member of our team, you’ll…

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories
• Interact with different people of all ages and backgrounds
• Gain skills, knowledge, and experience that will benefit in your future

Qualifications

• You!
• Applicants that are currently enrolled in or a graduate from a post-secondary theatre program with an emphasis in sound, lighting, and rigging, or have comparable technical theatre experience
• Individuals that are organized with proven leadership & communication skills as well as excellent people management & guest service skills
• Candidates with experience in using Microsoft Excel, Word and Access
• Candidates with previous Park experience is an asset
• Candidates that can work outside in a variety of weather conditions
• Individuals that are dependable and enjoy the prospect of working in a guest-oriented environment
• Individuals that are available to work flexible shifts including weekends and holidays