Enterprise Technical Account Manager

LocalStack; Quebec; Remote; CAD 80,000 - 120,000; Full time

Job summary

A fast-growing Series A startup, LocalStack is seeking a technical expert to empower developers in building and testing cloud applications. The role involves delivering presentations, engaging with clients, and driving product adoption. Join a dynamic team that values care, ownership, and innovation while enjoying a fully remote position with competitive benefits.

Benefits

Fully remote

Competitive salary

Performance bonus

Unlimited PTO

Annual company retreat

The best equipment for your role

Learning budget

Qualifications

• Deep technical knowledge in cloud computing concepts and technologies.
• Hands-on experience with Infrastructure as Code (IaC) and application development frameworks.
• Experience working in a startup/scale-up ecosystem preferred.

Responsibilities

• Prepare and deliver compelling technical presentations, demos, and webinars.
• Cultivate strong relationships with clients, acting as a trusted advisor.
• Drive adoption and further implementation of LocalStack across different teams.

Skills

Cloud computing concepts

AWS skills

Infrastructure as Code (IaC)

Application development frameworks

Technical certifications

Cloud development processes

Dev/test feedback loops

Startup/scale-up experience

Education

Relevant technical certifications (e.g., AWS Solution Architect Associate)

Job description

We are a fast-growing Series A startup building cutting-edge technology to revolutionize cloud development processes and support highly efficient dev&test feedback loops. We've closed our last $25mil round in Q4 2024, led by Notable Capital, CRV and Heavybit.

At its core, LocalStack provides a high-fidelity emulator and local cloud development platform. Imagine developing cloud applications and data pipelines entirely on your local machine within a lightweight cloud sandbox, running in Docker!

Our mission is to empower developers to rapidly build and test their cloud applications, allowing for a more enjoyable dev experience, and saving valuable time and resources.

LocalStack has a large and active open-source community (57k+ stars on GitHub) with over 100k active users worldwide and 290M+ downloads to date. Our customer base ranges from SMBs to Global Fortune 500 companies.

We are sustainably growing our globally distributed team across sectors.

LocalStack is headquartered in Zurich/Switzerland, with a main engineering office in Vienna/Austria and remote team members from the US, FR, UK, CA, ES, and many more countries.

Check our Notion Candidate Handbook and our GitHub!

Requirements

What you will be working on/responsible for

1. Prepare and deliver compelling technical presentations, demos, and webinars
2. Providing in-depth technical expertise and tailored post-sales content based on customer needs
3. Cultivate strong relationships with clients, acting as a trusted advisor and technical point of contact
4. Drive adoption and further implementation of LocalStack across different teams by engaging in discovery sessions, addressing technical objections
5. Work with product and engineering organization on actionable product feedback from customer interactions

Experience we expect you to bring to the role

1. Deep technical knowledge in cloud computing concepts and technologies (with strong AWS skills preferred)
2. Hands-on experience with Infrastructure as Code (IaC) and application development frameworks (e.g., Terraform, CDK, Pulumi, Serverless)
3. Relevant technical certifications (e.g., AWS Solution Architect Associate) or equivalent practical experience
4. Knowledge of cloud development processes, dev/test feedback loops, and local cloud development platforms
5. Stay current with industry trends, competitor activities, and emerging technologies to continually enhance technical expertise
6. Experience working in a startup/scale-up ecosystem (preferred)

Values we hold in LocalStack

• Care: we create with compassion. We prioritize empathy and understanding in every interaction. By genuinely caring for our team, customers, and community, we create an environment where people thrive and impactful work flourishes
• Ownership: we own the outcome. We take responsibility for our work and are passionate about its impact. We foster autonomy, inspire ambition, encourage ownership, and empower everyone to unlock their potential and make an impact
• Openness: we build trust together. We build trust through open communication and honest feedback. By sharing ideas and embracing diverse perspectives, we create stronger, more connected teams that work toward shared goals
• Courage: we dare to innovate. We embrace bold challenges and take calculated risks to move the needle. We step outside our comfort zones, experiment fearlessly, and turn setbacks into springboards for growth
• Excellence: we chase the extraordinary. We chase excellence by pushing boundaries and delivering results that go beyond the ordinary, constantly raising the bar and striving for greatness in everything we do. Excellence is not just the outcome, itʼs how we approach every task with purpose, passion, and a commitment to delivering exceptional value

Benefits

• Fully remote
• Competitive salary
• Performance bonus
• Unlimited PTO
• Annual company retreat
• The best equipment for your role
• Learning budget