Enterprise Tech PM - Healthcare SaaS & Integrations

Heidi Health Corp.

Toronto

On-site

CAD 100,000 - 140,000

Full time

11 days ago

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Benefits offered by this job

Equity in the company
Healthcare, Dental and Vision
Healthy Heidi’s budget
Learning & development budget
Home office setup budget
Recharge Days

Job summary

Heidi Health Corp. in Toronto, Canada is seeking a Technical Project Manager to own the technical lifecycle for enterprise deployments, from post-signature through go-live. You’ll align internal teams with Customer Success, Engineering, and Product on complex EHR integrations and multi-stakeholder workflows.

You will lead planning sessions, translate requirements into delivery plans, and manage risks while ensuring a smooth, trustful implementation for enterprise customers.

Qualifications

  • 3–5 years in a technical project management or implementation role in SaaS/healthcare IT.
  • Experience leading multi-stakeholder enterprise deployments from kickoff to go‑live.
  • Fluency discussing HL7/FHIR, APIs, SSO, and data workflows with tech & non-tech stakeholders.
  • Direct work with EMRs, integrations platforms, or API vendors.
  • Excellent organizational skills to manage multiple projects simultaneously.
  • Strong written and spoken communication across engineering and executives.
  • Natural escalation manager who mitigates issues before they affect customers.
  • Able to work autonomously in a fast-paced environment with evolving processes.

Responsibilities

  • Own end-to-end technical project plans for enterprise implementations.
  • Lead detailed technical planning translating customer requirements into delivery plans.
  • Coordinate implementation sessions with IT, clinical informatics, and operations.
  • Serve as primary technical point of contact for customers post-signature.
  • Advocate for the customer by surfacing feedback, bugs, and gaps to Engineering/Product.
  • Collaborate with Customer Success for seamless handoffs and shared context.
  • Identify risks, manage change requests, and escalate issues early.

Skills

Technical Project Management
Enterprise implementations
HL7/FHIR integrations
APIs
SSO
EMR integrations
Cross-functional collaboration
Strong communication

Tools

FHIR-enabled platforms
EMR integration tools

Job description

Heidi Health Corp. in Toronto, Canada is seeking a Technical Project Manager to own the technical lifecycle for enterprise deployments, from post-signature through go-live. You’ll align internal teams with Customer Success, Engineering, and Product on complex EHR integrations and multi-stakeholder workflows.

You will lead planning sessions, translate requirements into delivery plans, and manage risks while ensuring a smooth, trustful implementation for enterprise customers.

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