Enterprise AI Success Manager for Property Ops

STAN AI; Toronto; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading AI solutions provider in Toronto is seeking an Enterprise Customer Success Manager to grow and retain property management firms through relationship building and solutions-based selling. The ideal candidate will manage a portfolio of enterprise accounts, demonstrating STAN's capabilities and ensuring high customer satisfaction. This role requires a strong background in customer service, effective communication skills, and a degree in a relevant field. Benefits include private health insurance, public transportation benefits, and above-average compensation.

Benefits

Private Health Insurance

Company Laptop

Public Transportation Benefits

Company Events

Free Parking

Above-average Compensation

Qualifications

• Proven work experience in technical consulting/implementation, customer service, and/or client success.
• Hands-on experience with selling and an ability to deliver excellent customer service.
• Deep understanding of sales performance metrics.

Responsibilities

• Manage an assigned and growing portfolio of high touch enterprise accounts.
• Build positive relationships with clients, while becoming a trusted AI Solutions advisor.
• Work cross-functionally with Product, Engagement, and Onboarding teams to deliver world-class client experiences.

Skills

Technical consulting

Customer service

Client success

Excellent communication

Negotiation skills

Education

Degree in Business Administration, Marketing

Tools

CRM software

Project Management Platforms

Job description

A leading AI solutions provider in Toronto is seeking an Enterprise Customer Success Manager to grow and retain property management firms through relationship building and solutions-based selling. The ideal candidate will manage a portfolio of enterprise accounts, demonstrating STAN's capabilities and ensuring high customer satisfaction. This role requires a strong background in customer service, effective communication skills, and a degree in a relevant field. Benefits include private health insurance, public transportation benefits, and above-average compensation.