Enrolment Officer, On-Call

Selkirk International; Castlegar, Nelson; Sur place; CAD 38 000 - 54 000; Temps partiel

Résumé du poste

The Registrar's Office at Selkirk College is seeking a service-focused, process-driven individual to support Castlegar and Nelson teams on an on-call basis, providing admission and registration support to students. This role reports to the Associate Registrar and collaborates with Enrolment Services staff to maintain accurate student records and assist with recruitment initiatives.

The position requires strong customer service, attention to detail, and proficiency with Word, Excel, SharePoint

Qualifications

• Completed high school plus a two-year Business Administration or equivalent related post-secondary program.
• Minimum three (3) years of related experience preferably including process management, post-secondary admissions, recruitment, or other related experience.
• High level of cultural competency learned through experience working with diverse groups in education and/or service environment.

Responsabilités

• Liaises with School Chairs in regards to the recruitment and retention of students.
• Provide to students, staff, and the public timely and accurate information and service related to the College’s programs, student services, and specific admission and registration related policies and procedures.
• Processes large volumes of applications/registrations.
• Confirm admission status of new applicants and continuing students based on approved College, program and course prerequisites.
• Accurately enter, assess, retrieve and maintain student information in a variety of electronic systems and formats.
• Collect, track and communicate with prospective students to encourage movement through the enrolment funnel.
• Create, implement and maintain program and course waitlists.
• Prepare and distribute correspondence, forms, and reports as required.
• Maintain updated knowledge of Program and College policies and initiate development/revision of procedures and guidelines.
• Provide support to other Enrolment Officers and training to new Enrolment Services staff.
• Liaise with school/departments, agents, sponsors, external agencies and other institutions as required.
• Participate in and support recruiting and strategic management events and student experience activities such as Convocation.

Connaissances

Customer service

Interpersonal skills

Communication skills

Organization

Conflict resolution

Formation

High school + 2-year business admin or equivalent post-secondary program

Outils

Word

Excel

SharePoint

Teams

Description du poste

The Registrar's Office at Selkirk College is seeking a service-focused, process-driven, individual to support its Castlegar and Nelson teams on an on-call basis in providing excellent support to students. Reporting to the Associate Registrar, Recruitment, Admissions & Enrolment and working closely with the Enrolment Services Coordinator, this position shares the responsibility for providing admission and registration-related services to students and College programs in accordance with established procedures. Other duties include responding to related inquiries and requests, supporting recruiting and strategic enrolment initiatives, and the detailed maintenance of related records, procedures and support functions. This position may also provide backup assistance to the Recruitment or Financial Aid departments during peak periods or staff absences.

Main Duties and Responsibilities

• Liaises with School Chairs in regards to the recruitment and retention of students
• Provide to students, staff, and the public timely and accurate information and service related to the College’s programs, student services, and specific admission and registration related policies and procedures
• Processes large volumes of applications/registrations
• Confirm admission status of new applicants and continuing students based on approved College, program and course prerequisites
• Accurately enter, assess, retrieve and maintain student information in a variety of electronic systems and formats
• Collect, track and communicate with prospective students to encourage movement through the enrolment funnel
• Create, implement and maintain program and course waitlists
• Prepare and distribute correspondence, forms, and reports as required
• Maintain updated knowledge of Program and College policies and initiate development/revision of procedures and guidelines
• Provide support to other Enrolment Officers and training to new Enrolment Services staff
• Liaise with school/departments, agents, sponsors, external agencies and other institutions as required
• Participate in and support recruiting and strategic management events and strategies and student experience activities such as Convocation
• Perform other duties and projects

Skills, Knowledge, and Abilities

• Knowledge of College admission/registration/policies and procedures and enrolment management practices
• Ability to apply initiative to individual and team efforts
• Excellent interpersonal and collaborative skills
• Strong customer service, communication, and conflict resolution skills
• Proven proficiency in Word, Excel, Sharepoint and Teams
• Excellent organizational skills and the ability to set priorities when encountering conflicting demands
• Excellent attention to accuracy, detail, process, and confidentiality
• Experience working in a Student Records System and Student Ledger is preferred

Education and Experience

• Completed high school plus a two-year Business Administration or equivalent related post-secondary program.
• Minimum three (3) years of related experience preferably including process management, post-secondary admissions, recruitment, or other related experience.
• High level of cultural competency learned through experience working with diverse groups in education and or service environment.

This is an on-call position (0%), commencing November 30, 2026. Salary will be Pay Grade 8, $33.38 per hour in accordance with the PPWC Collective Agreement.