Registrar

NBCC (New Brunswick Community College); City of Moncton; On-site; CAD 114,000 - 128,000; Full time

Benefits offered by this job

EFAP

Pension Plan

Tuition support for employees

Job summary

NBCC is seeking a strategic College Registrar to lead registrarial services across enrolment planning, student records, and policy. You will partner with academic and administrative leaders to ensure a seamless learner journey from application through graduation.

Responsibilities include directing enrolment planning, data governance, and policy development, while driving continuous improvement in registrarial systems and student experience at NBCC campuses.

Qualifications

• Progressive leadership experience in registrarial, enrolment management, or student services.
• Experience leading admissions, registration, records management, enrolment planning and credentialing.
• Ability to develop and implement strategic and operational plans for enrolment and student success.
• Strong knowledge of registrarial practices, policy administration, and lifecycle management.
• Proficiency using data and BI to support planning and decision-making.

Responsibilities

• Lead strategic enrolment management aligning with institutional priorities and workforce needs.
• Oversee admissions, registration, records, credentialing, and related services.
• Drive learner-centered service delivery across registrarial functions.
• Provide governance for student information and data reporting.
• Advance analytics to support enrolment management and student success initiatives.
• Oversee SIS, CRM, and related technology with process improvements.
• Collaborate with academic and administrative leaders and external partners.

Skills

Strategic leadership

Data analytics

Enrolment planning

Stakeholder management

Policy interpretation

Education

Degree in related discipline

Tools

Student information systems

CRM platforms

Data governance tools

Job description

At NBCC, every learner's journey begins with access and opportunity. The College Registrar plays a critical role in making both possible.

As higher education continues to evolve, so do the expectations of learners, employers, and communities. We are seeking a strategic leader who is energized by the opportunity to shape how students access, navigate, and succeed within the College. This role offers the opportunity to influence institutional strategy, guide key decisions through data and insight, and lead initiatives that strengthen the learner experience, supporting NBCC's long-term vision.

Position Type: Regular

Location: Any NBCC Campus location

Salary Range: $114,088.00 - $128,492.00 per annum

Responsibilities

As College Registrar, you will provide strategic leadership for registrarial services, enrolment planning, student records, academic scheduling, and institutional data. Working closely with academic and administrative leaders, you will help ensure students have a seamless experience from application through graduation while supporting informed decision-making across the College.

You Will

Strategic Enrolment Management

• Lead enrolment planning strategies that support institutional priorities, program sustainability, and learner success.
• Use enrolment data, market trends, and student insights to inform planning and decision-making.
• Partner with academic and administrative leaders to align enrolment objectives with institutional capacity and workforce needs.

Student Records, Registration & Academic Policy

• Provide leadership for admissions, registration, records management, credentialing, and related registrarial services.
• Ensure the integrity, security, and accuracy of student records and academic information.
• Lead the development, implementation, and interpretation of academic policies, procedures, and regulatory requirements.

Student-Centred Service Delivery

• Foster a learner-focused approach to service delivery across all registrarial functions.
• Continuously improve processes and systems to enhance the student experience from application through graduation.
• Ensure services are accessible, responsive, and aligned with the evolving needs of learners.

Institutional Data & Decision Support

• Provide leadership for student information, reporting, and registrarial data governance.
• Ensure institutional leaders have access to accurate and meaningful data to support planning, performance measurement, and operational decision-making.
• Advance the use of data and analytics to support enrolment management and student success initiatives.

Systems, Technology & Process Improvement

• Lead the ongoing optimization of student information systems and registrarial processes.
• Champion innovation and continuous improvement through technology, process redesign, and service modernization.
• Ensure systems and processes support a consistent and efficient experience for students and employees.

Partnerships & Collaboration

• Build strong relationships across the College to support academic operations and student success.
• Collaborate with internal and external stakeholders on initiatives that impact enrolment, registration, academic policy, and learner experience.
• Represent the College on provincially and nationally relevant committees, working groups, and partnerships as required.

Qualifications

Education/Experience:

• A Degree in a related discipline with relevant years of experience.
• Progressive leadership experience within a post-secondary registrarial, enrolment management, student services, or academic administration environment.
• Experience leading admissions, registration, records management, enrolment planning, academic scheduling, credentialing, transfer credit, PLAR, or related registrarial functions.
• Experience developing and implementing strategic and operational plans in support of enrolment, student success, and institutional priorities.
• Strong knowledge of post-secondary registrarial practices, academic policy administration, student records management, admissions processes, and learner lifecycle management.
• Demonstrated ability to use data, analytics, and business intelligence to support decision-making, planning, and continuous improvement.
• Experience working with student information systems, CRM platforms, databases, and related technologies.
• Exceptional organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities in a complex environment.
• Strong relationship-building and stakeholder management skills, with the ability to influence, collaborate, and build consensus across diverse groups.

Other combinations of education and experience may be considered as equivalent. Candidates must clearly demonstrate how they meet these qualifications on their resumes.

All applicants must be eligible to work in Canada at the time of application. This competition may be used to fill future vacancies at the same level.

About New Brunswick Community College (NBCC)

With six Campuses across the province, New Brunswick Community College (NBCC) transforms lives and communities across New Brunswick and contributes to the social and economic prosperity of our province.

Why work with NBCC?

• You want to make a difference. By working at NBCC, you can support students in achieving their educational and career aspirations, help meet the needs of employers and contribute to stronger communities across New Brunswick.
• You want to belong to something bigger. NBCC welcomes the individual experiences and perspectives of our learners, our staff and our partners. We nurture a culture of belonging where everyone feels valued and has opportunities to add value. NBCC is an equal opportunity employer building a dynamic team that is representative of the communities and industries that we serve.
• We're one of the best places to work in Atlantic Canada. For ten years in a row, we have been named one of Atlantic Canada's Top Employers because of our commitment to families, community service and employee engagement. This includes, paid time off to volunteer, comprehensive benefits packages and professional development opportunities.

Are you interested?

Education

At NBCC, you will join a purpose-driven organization that is shaping the future of New Brunswick through education, workforce development, and community impact. In addition to meaningful work, we offer:

• An inclusive culture where people feel valued, supported, and connected.
• Opportunities to grow as a leader through continuous learning and development.
• Membership in the New Brunswick Public Service Pension Plan.
• Access to an Employee and Family Assistance Program (EFAP).
• Competitive vacation, sick leave, and volunteer leave provisions.
• Tuition support programs for employees and tuition benefits for eligible family members.
• The opportunity to work alongside engaged colleagues who are committed to student success and organizational excellence.

Curious to learn more about the benefits NBCC has to offer? Visit our Careers Page.

The New Brunswick Community College (NBCC) is committed to being flexible in its operations and to the wellbeing of its employees. This includes considering reasonable requests for alternative work arrangements, when feasible, to meet the changing needs of the College and its students. In order to ensure our student needs are met, flexible work arrangements cannot extend beyond the New Brunswick border. NBCC employees must be living in a location that is a reasonable distance from one of our seven work locations around the Province.

NBCC is committed to employment equity and strives to be an equal opportunity employer. We welcome applications from candidates of diverse backgrounds and experiences. Accommodations are available upon request for applicants participating in all aspects of the selection process.

All interested candidates are invited to submit a detailed application with a resume by November 8, 2026. All applications will be acknowledged upon receipt.