Recruitment Ambassador (Casual)

CAMBRIAN COLLEGE; Greater Sudbury; On-site; CAD 21,000 - 30,000; Part time

Job summary

Cambrian College is seeking a Recruitment Ambassador on a casual, on-call basis up to 24 hours per week to support the Liaison/Student Recruitment Office. The role focuses on delivering information to callers, routing inquiries, and maintaining up-to-date knowledge about the college’s services and events.

Ideal candidates will have a two-year postsecondary credential, strong customer service experience, and proficiency in Microsoft Office.

Qualifications

• Must have a minimum of a two-year postsecondary diploma or degree.
• Minimum of one-year of relevant work experience with a strong focus on customer service.
• Self-directed individual with the ability to balance multiple tasks with frequent interruptions, keen attention to detail, and excellence in customer service.
• Ability to work with a team; especially with team members who may not be at the same location.
• Effective communication skills, good judgment, the ability to problem solve.
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Commitment to working within a team environment.

Responsibilities

• Respond to incoming calls promptly and professionally, providing information or directing the caller to the appropriate department or individual.
• Transfer calls to the appropriate extensions or departments within the college according to the nature of the inquiry or request.
• Learn and dispense current information about Cambrian College (location, operating hours, programs, campus events).
• Operate communication programs and related communication systems efficiently.

Skills

Customer service

Communication

Teamwork

Problem solving

Interpersonal skills

Microsoft Office

Education

Two-year college diploma or degree

Tools

Microsoft Word

Excel

Outlook

Job description

Position Summary

Cambrian College’s Liaison/Student Recruitment Office has an immediate requirement for a Recruitment Ambassador, on a casual “on-call” basis, up to 24 hours per week.

Duties and Responsibilities

• Responding to incoming calls promptly and professionally, providing information or directing the caller to the appropriate department or individual.
• Transferring calls to the appropriate extensions or departments within the college according to the nature of the inquiry or request.
• Ability to learn and dispense current information about Cambrian College (such as its location, operating hours, academic programs, and campus events).
• Operating communication programs and related communication systems efficiently.

Qualifications

Required

• Must have a minimum of a two-year postsecondary diploma or degree. (A copy of educational documents must be submitted with application *** education completed outside of Canada, applicants are required to submit a WES or ICAS with their application)
• Minimum of one-year of relevant work experience with a strong focus on customer service.
• Self-directed individual with the ability to balance multiple tasks with frequent interruptions, keen attention to detail, and excellence in customer service.
• Ability to work with a team; especially with team members who may not be at the same location.
• Effective communication skills, good judgment, the ability to problem solve.
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft software such as Word, Excel, and Outlook.
• Commitment to working within a team environment.

Additional Assets/Preferred

• Experience working within a postsecondary environment.

Required Information

To be considered, candidates must provide the following as an attachment

• Educational documents
• WES/ICAS Equivalence if degrees/diplomas are from a Non-Canadian University