Enrollment Services & Financial Aid Coordinator

Knox College; Toronto; Hybrid; CAD 66,000 - 71,000; Full time

Job summary

Knox College, Toronto, invites applications for an Assistant Registrar & Financial Aid Coordinator on a one-year maternity-leave contract. This role provides front-line student services and administrative support across academic records, financial aid and awards, events, and committees.

Reporting to the Registrar and Director of Enrolment Management, the successful candidate will maintain confidential records, assist with ROSI/records, course listings, and student inquiries in a busy hybrid

Qualifications

• Undergraduate degree, or an equivalent combination of education and experience.
• At least two years of administrative-services experience, ideally in an academic environment.
• Strong proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook, plus experience editing website content.
• Knowledge of records and data-management principles and experience with, or knowledge of, integrated databases.
• Excellent organizational, interpersonal, written, and verbal communication skills, with exceptional attention to detail and accuracy.
• Ability to manage competing priorities, meet deadlines, work independently within a team, and remain calm and professional during busy periods.
• Demonstrated tact, discretion, empathy, and commitment to confidentiality and excellent frontline service across diverse cultural and faith traditions.
• Ability to carry files and other items weighing up to 15 lbs., navigate stairs, and move around the Knox College and University of Toronto campuses.

Responsibilities

• Provide front-line student services for academic records, financial aid, and events.
• Record cocurricular, experiential-learning, and field-education documentation, including CPE, SPE, and TFE placement materials.
• Compile applications, travel documentation, information, and fees for the annual Intercultural Experience trip.
• Assist with annual student and College events, including Fall Orientation and Retreat, and Convocation.
• Create and maintain confidential electronic and hard-copy records for Basic Degree and Graduate Degree students.
• Monitor academic progress, process final grades, produce transcripts, and archive student records.
• Collect and review course syllabi for conformity with templates and post approved materials to the Knox College website.
• Reconcile course listings across Knox College and partner sites and administer online course evaluations and reports.
• Serve as the first point of contact for financial-aid information and assist with OSAP inquiries.
• Develop, review, and implement financial-aid policies in collaboration with College leadership.
• Record as secretary for committees and prepare documentation for accreditation and reporting.

Skills

Organizational skills

Verbal & written communication

Education

Undergraduate degree or equivalent

Tools

Microsoft Office

ROSI

Job description

Knox College, Toronto, invites applications for an Assistant Registrar & Financial Aid Coordinator on a one-year maternity-leave contract. This role provides front-line student services and administrative support across academic records, financial aid and awards, events, and committees.

Reporting to the Registrar and Director of Enrolment Management, the successful candidate will maintain confidential records, assist with ROSI/records, course listings, and student inquiries in a busy hybrid