Employment Skills Facilitator

WCG Services; North Vancouver; On-site; CAD 46,000 - 62,000; Full time

Benefits offered by this job

Competitive salary and benefits

RRSP matching

Professional development

Inclusive workplace

Work-life balance

Community impact

Learning opportunities

Job summary

WCG Services invites applications for an Employment Skills Facilitator at YMCA North Vancouver. You will deliver competency-based client workshops and support participants to prepare for, find, and maintain employment, in group or one-on-one settings.

You will help clients develop essential work and life skills, conduct case management activities, stay current on local labour market resources, and coordinate with employers and community partners to create opportunities and positive outcomes for

Qualifications

• Post-secondary certificate, degree or diploma in a relevant field.
• Case Management experience required.
• Experience coaching and mentoring clients, working with individuals with complex barriers and inclusion groups, and building partnerships with employers, community agencies, and other stakeholders.
• Knowledge of the local labour market, community resources and government assistance programs.
• Knowledge of job search techniques, career development tools and issues relating to unemployment.
• Strong digital literacy including social media and Microsoft Office Suite.
• Adherence to confidentiality and professional codes of conduct.

Responsibilities

• Keep up to date on trends in resumes and cover letters.
• Facilitate Competency-based training on a range of topics (virtually)
• Generate enthusiasm and excitement about the prospects of participants finding work.
• Provide constant feedback regarding Participant progress and participation in workshops.
• Respond to all questions, comments, and submitted assignments from workshop participants.
• Ensure the required equipment and materials are available and ready for use.
• Support participants to achieve their greatest potential by identifying and acknowledging strengths and identifying areas in which participants can grow and discussing those with participants in a professional, respectful, and caring manner.
• Stay up to date on the local labour market, community resources & government programs.
• Prepare and maintain Case Management records, reports, and evaluations, as required.

Skills

Case management

Coaching & mentoring

Partnership building

Local labour market knowledge

Job search techniques

Digital literacy

Confidentiality & professional conduct

Education

Post-secondary certificate/degree/diploma in a relevant field

Tools

ICM system

Job description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

About the role

Location: YMCA North Vancouver

Like WCG, you believe in the power of work to transform lives. The Employment Skills Facilitator is responsible for the delivery of Competency-based Client workshops. Competency-based training is an approach to teaching and learning used in the development of concrete skills and is an alternative to more traditional educational approaches. It helps eligible clients learn and develop the knowledge and skills needed to prepare for, find and maintain employment. Topics may include basic life skills, essential work skills, and short-term occupational training, and can be delivered to a group or one-on-one.

The role involves working directly with clients to establish potential employment opportunities, providing job matching, and negotiating job terms with employers. The incumbent will also facilitate training sessions and workshops on essential work skills and basic life skills, as well as provide support in the resource centre and at various community events.

As a member of our strong and caring team, you will make a difference at the personal and community level by ensuring WorkBC clients achieve their employment goals and receive the best support possible.

What you’ll do

• Keep up to date on trends in resumes and cover letters.
• Facilitate Competency-based training on a range of topics (virtually)
• Generate enthusiasm and excitement about the prospects of participants finding work.
• Provide constant feedback regarding Participant progress and participation in workshops.
• Respond to all questions, comments, and submitted assignments from workshop participants.
• Ensure the required equipment and materials are available and ready for use.
• Support participants to achieve their greatest potential by identifying and acknowledging strengths and identifying areas in which participants can grow and discussing those with participants in a professional, respectful, and caring manner.
• Stay up to date on the local labour market, community resources & government programs.
• Prepare and maintain Case Management records, reports, and evaluations, as required.

Qualifications

What you bring

• Post-secondary certificate, degree or diploma in a relevant field
• Case Management experience required
• Experience coaching and mentoring clients, working with individuals with complex barriers and inclusion groups, and building partnerships with employers, community agencies, and other stakeholders
• Knowledge of the local labour market, community resources and government assistance programs
• Knowledge of job search techniques, career development tools and issues relating to unemployment
• Strong digital literacy including social media and Microsoft Office Suite
• Adherence to confidentiality and professional codes of conduct

Preferred Criteria

• Certified Career Development Practitioner (CCDP) designation
• Experience with provincial government and other online tools such as ICM and online employment services

Additional Information

What we offer

• Competitive salary of $54,300 per year
• Comprehensive and flexible health and dental benefits
• RRSP Matching program of 2.5% base earnings
• Ongoing learning and development opportunities
• Generous time-off policies that promote work/life balance
• A diverse and inclusive workplace with a track record of high employee engagement and teamwork
• The opportunity to do work that makes a difference!

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Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!