Employment and Income Assistance Counsellor

Province of Manitoba; Winnipeg; On-site; CAD 60,000 - 79,000; Full time

Benefits offered by this job

Health care benefits

Pension plan

Paid time off

Flexible work arrangements

Support for professional development

Job summary

Manitoba Government in Winnipeg is seeking qualified candidates for multiple Employment and Income Assistance Counsellor positions. The SP3 level offers a salary on the SP3 scale with a focus on assisting Manitobans in applying for financial and related supports.

The role requires post-secondary education in social services and experience working with diverse populations. This full-time position may involve evenings and weekends as needed.

Qualifications

• Essential: Post-secondary education in the social services field (certificate, diploma, or degree) or an equivalent combination.
• Experience working with individuals/families from diverse backgrounds who may face multiple barriers.
• Ability to manage conflict in a calm, assertive and respectful manner.
• Ability to independently problem-solve with empathy while applying Legislation and policy.
• Ability to prioritize, organize and work in a fast-paced environment with high-volume caseloads.

Responsibilities

• Provide financial and other assistance information and support to Manitobans in need.
• Work with individuals to understand and meet specialized needs and promote workforce participation.
• Collaborate with families and community resources to support inclusion and access to services.

Skills

English proficiency

Interpersonal skills

Conflict management

Prioritization & organization

Team collaboration

Education

Post-secondary education in social services

Job description

Employment and Income Assistance Counsellor

SP3 Social Services Worker 3

Regular/full-time

Department of Families

Regional Social Services, Community Services and Supports

Winnipeg MB

Advertisement Number: 45665

Salary(s): SP3 $60,011.00 - $79,189.00 per year

Closing Date: November 16, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation.The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

This is a preference competition. All applicants are encouraged to apply, however first consideration for this competition will be given to Indigenous people and persons with disabilities. Applicants are requested to self-declare at the time of application.

An eligibility list may be created for similar positions and will remain in effect for 6 months.

Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.

The Department of Families is seeking qualified candidates to fill multiple Employment and Income Assistance Counsellor positions in the Winnipeg area.

Duties

The EIA program is a program of last resort that provides financial and other assistance to eligible Manitobans who have no other way to support themselves or their families. The program works with persons living with disabilities to meet their specialized needs and ensure inclusion in the community while also partnering with employable participants and their families to encourage access and participation in the workforce.

Qualifications

Essential:

• Post-secondary education in the social services field. This may include a certificate, diploma, or degree. An equivalent combination of education, training and experience within the social services field may be considered.
• Experience working with individuals/families from diverse backgrounds (cultural, financially disadvantaged, persons with disabilities, socially disadvantaged, newcomers, etc.) who may face multiple barriers and challenges such as addictions, mental illness, disability and employment.
• Ability to manage conflict in a calm, assertive and respectful manner.
• Ability to independently problem-solve with understanding and empathy while also ensuring that Legislation and policy are appropriately and equitably applied.
• Ability to set priorities, to organize and exercise initiative in a complex and fast-paced work environment with high-volume caseloads and competing demands.
• Ability to work effectively in a team environment with participants, other programs and external resources.
• Strong interpersonal skills.
• Strong English written communication skills.
• Effective English verbal communication skills.

Desired:

• Case management experience in a social service setting.
• Knowledge of Employment and Income Assistance programs through awareness and/or lived experience.

Conditions of Employment

• Must be legally entitled to work in Canada
• Must have a valid full stage Class 5 driver's licence and the ability to travel within the Province of Manitoba
• Must be able to provide and maintain a satisfactory Criminal Record Check with Vulnerable Sector Search
• Must be able to provide and maintain a satisfactory Child Abuse Registry and Adult Abuse Registry Checks
• Must be available to work evenings, weekends, and statutory holidays on occasion

Why Work For Manitoba Government

The Manitoba government values its employees, recognizing the important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of benefits, including an attractive salary, pension plan, health and wellness benefits, and other supports to encourage work-life balance.

Financial Security

• Attractive salaries
• Defined pension plan
• Life insurance coverage
• Long-Term Disability Plan

Benefit Plan

• Employer paid health care benefits including health, dental and vision
• Extended health care for services such as physiotherapy, chiropractor, massages, acupuncture and more
• Annual health spending account for eligible employees

Commitment to Health and Wellness

• Employee and Family Assistance Program
• Paid time-off including sick leave, wellness days and family related leave days
• Flexible work arrangements for eligible positions
• Generous vacation entitlements, increasing with years of service
• Parental, maternity, and adoptive leave options

Professional Growth & Development

We want our employees to thrive and grow, and are committing to investing in their development. We offer multiple avenues of support such as inhouse training, educational assistance and leadership development programs to help achieve these goals.

Organizational Culture and Values

The Manitoba government is committed to a work environment and culture that values and recognizes every employee. When we look at Manitoba’s Public Service, we see a reflection of Manitoba’s diversity. We come from differing educational, cultural, and ethnic backgrounds and work in a wide array of jobs across the province, we are all public servants.

Impact on Manitoba’s Future

By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will impact both current and future generations.

Apply to

Advertisement # 45665 Talent Acquisition Human Resource Services 600-259 Portage Avenue Winnipeg, MB,R3B 2A9 Phone: [phone] Fax:[phone] Email: [e-mail]

When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your e‑mail.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your e‑mail. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.