Tenant Services Coordinator *REPOST*

Government of Manitoba; Churchill; On-site; CAD 60,000 - 79,000; Full time

Job summary

Manitoba Housing in Churchill, MB invites applications for the SP3 Social Services Worker position. The role focuses on tenant services, community development, and resource coordination to support successful tenancies.

Essential qualifications include post-secondary education in social sciences (e.g., Bachelor of Social Work) and experience with needs assessments, case management, and counseling. A valid driver's licence and ability to travel may be required.

Qualifications

• Post-secondary education in social sciences (Bachelor of Social Work, Psychology, Sociology, Human Ecology, etc.).
• Equivalent combination of related education and experience may be considered.

Responsibilities

• Reporting to a Program Manager, the Tenant Services Coordinator provides support and services to tenants to achieve and sustain successful tenancies within an assigned portfolio of properties.
• Develop tenant programs and support networks and take a proactive approach in improving the effectiveness of physical, emotional and mental support services.

Education

Bachelor of Social Work

Psychology

Sociology

Human Ecology

Microsoft Office Suite

Tools

Microsoft Office Suite (Excel, Word, Outlook)

Job description

SP3 Social Services Worker

Regular/full-time

Housing, Addictions and Homelessness

Support Services, Manitoba Housing

Churchill MB

Advertisement Number: 45375

Salary(s): SP3 $60,011.00 - $79,189.00 per year

Closing Date: November 20, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people, visible minorities and persons with disabilities.

An eligibility list may be established to fill similar regular and term positions throughout the Northern Region, and if established will remain in effect for up to 12 months.

Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.

Manitoba Housing provides a broad range of subsidized housing throughout the province. We collaborate with other levels of government, community organizations, and private partners to establish and maintain safe, affordable homes where people can flourish. Manitoba Housing offers vital options for those most in need, addressing housing insecurity and directly managing 12,037 units in 200 communities across Manitoba. Our tenants reflect a rich diversity of backgrounds, including differences in age, education, language, mental and physical abilities, religion, ethnicity, gender, and race. We believe every Manitoban deserves access to dignified housing and the necessary supports to experience a high quality of life and a sense of belonging within their communities.

To be considered for this competition you must submit a completed application form and your resume. The selection board will rely on the information provided in this application form to determine whether a candidate will be invited for further assessment.

Duties

Reporting to a Program Manager, the Tenant Services Coordinator (TSC) provides support and services to tenants to achieve and sustain successful tenancies within an assigned portfolio of properties. The incumbent is responsible for community development activities, tenant case management and resources and helps applicants and tenants fulfill their responsibilities as tenants while ensuring that Manitoba Housing’s policies, procedures, and guidelines are being followed. The TSC develops tenant programs and support networks and takes a proactive approach in improving the effectiveness of physical, emotional and mental support services to tenants and vulnerable applicants, consistent with the Branch plan.

Qualifications

Essential

• Post-secondary education in the social sciences field such as Bachelor of Social Work, Psychology, Sociology, Human Ecology, etc. An equivalent combination of related education and experience may be considered.
• Experience in a social services environment demonstrated by conducting needs assessments, case management, and providing supportive counseling.
• Experience in conflict resolution to effectively problem solve and respond appropriately in emergency situations.
• Experience utilizing and coordinating community and government-based resources and programs to provide support for a variety of client needs.
• Effective verbal communication skills with the ability to communicate information to clients, team and all levels of the organization.
• Strong written communication skills with the ability to write various documents and reports effectively for a variety of audiences.
• Strong interpersonal skills with the ability to establish and maintain positive and effective working relationships.
• Strong organizational and time management skills with the ability to prioritize workloads and manage conflicting deadlines.
• Ability to be flexible and adaptable in order to work effectively in a variety of settings and situations.
• Proficiency working with Microsoft Office Suite (Excel, Word, and Outlook) or similar software applications.

Desired

• Knowledge of the Residential Tenancy Act.
• Knowledge of community and program development and working with community groups.

Conditions of Employment

• Must be legally entitled to work in Canada
• Must be able to provide and maintain a satisfactory Criminal Record Check with a Vulnerable Sector Search
• Must be able to provide and maintain a satisfactory Child Abuse Registry Check and Adult Abuse Registry Check
• Must possess and maintain a valid Manitoba full stage Class 5 driver’s licence, have access to a vehicle and the ability to travel for government business purposes
• Must be physically able to walk short distances and climb stairs

We thank all who apply and advise that only those selected for further consideration will be contacted.