Child and Family Service Worker

Government of Manitoba; Thompson; On-site; CAD 64,000 - 91,000; Full time

Benefits offered by this job

Pension plan

Health benefits

Life insurance

Long-Term Disability

Extended health care

Vision care

Health spending account

Employee assistance program

Flexible work arrangements

Vacation entitlements

Parental leave

Job summary

Government of Manitoba is seeking a SP4 Social Service Worker 4 in Thompson, MB. The role involves handling the full range of statutory child welfare services, intake, investigations and development of case plans to ensure child safety.

You will coordinate support services, work with community agencies and manage guardianship responsibilities, with a focus on protecting children in care and family services.

Qualifications

• Post-secondary degree in social sciences (BSW preferred) or equivalent combination of education and experience.
• Ability to identify signs of child abuse and neglect.
• Strong written and verbal communication skills for diverse audiences.
• Excellent time management and ability to handle high-volume, sensitive cases.
• Proficiency with MS Office (Word/Outlook) and case documentation.

Responsibilities

• Perform intake and child protection investigations within a designated geographic area.
• Develop case plans to ensure child safety and coordinate support services.
• Collaborate with collateral agencies and service providers; manage after-hours on-call responses.
• Maintain accurate case documentation and ensure timely reporting.

Skills

Interpersonal skills

Time management

Problem solving

Verbal communication

Written communication

Identifying signs of child abuse

MS Office proficiency

Education

Post-secondary degree in social sciences

BSW preferred

Tools

MS Office

Job description

SP4 Social Service Worker 4

Regular/full-time

Department of Families

Rural and Northern Child and Family Services, Community Services and Supports Division

Thompson MB

Advertisement Number: 45554

Salary(s): SP4 $64,210.00 - $91,312.00 per year

Closing Date: November 3, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

This is a preference competition. All applicants are encouraged to apply, however first consideration for this competition will be given to Indigenous people. Applicants are requested to self-declare at the time of application.

An eligibility list may be created to fill similar regular, term, part-time, casual and full-time positions and may remain effective for 6 months.

Candidates who are currently enrolled in post-secondary education in Social Services, who will be graduating in the next six (6) months are encouraged to apply.

Come work and live in the captivating beauty of northern Manitoba, where adventure and cultural experiences await. Explore the rich tapestry of Indigenous culture, vibrant communities, and breathtaking landscapes that define this unique region.

https://www.travelmanitoba.com/northern-manitoba/

Thompson is known as the hub of the north - an industrious mining town with proud Indigenous identity and deep roots in the fur trade. It is a city that evokes images of waterfalls, clear-to-the-bottom lakes, pine-scented forests and mystical howling wolves. It’s an ideal destination for a day of hiking or paddling, or a backwoods camping adventure in the boreal forest that surrounds Thompson. Visit Pisew Falls - stunning in any season - or spend the day in Paint Lake Provincial Park. Stay in a provincial park or private campground.

https://www.travelmanitoba.com/places/must-see/thompson/

The Child and Family Service Worker is responsible for the full range of statutory child welfare services to families and children within the designated geographical area. These dynamic positions require effective case management skills as well as establishing and maintaining effective working relationships with individuals, families, services providers and agencies. These positions will allow for areas of specialization under the CFS Worker title, i.e. completing child abuse/protection investigations, providing support on open family files, and fulfilling guardianship and permanency responsibilities for children in care.

Duties:

The successful candidate will perform a range of duties that include intake, conducting abuse investigations, developing case plans to ensure child safety, coordinating support services, working with collateral community agencies, assisting with after-hour services to children and families. You will play a key role in the management of protection, voluntary family service and child in care cases.

Why Work for Manitoba Government?

The Manitoba government values its employees, recognizing the important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of benefits, including an attractive salary, pension plan, health and wellness benefits, and other supports to encourage work-life balance.

Financial Security

• Attractive salaries
• Defined pension plan
• Life insurance coverage
• Long-Term Disability Plan

Benefit Plan

• Employer paid health care benefits including health, dental and vision
• Extended health care for services such as physiotherapy, chiropractor, massages, acupuncture and more
• Annual health spending account for eligible employees

Commitment to Health and Wellness

• Employee and Family Assistance Program
• Paid time-off including sick leave, wellness days and family related leave days
• Flexible work arrangements for eligible positions
• Generous vacation entitlements, increasing with years of service
• Parental, maternity, and adoptive leave options

Professional Growth & Development

We want our employees to thrive and grow and are committing to investing in their development. We offer multiple avenues of support such as inhouse training, educational assistance and leadership development programs to help achieve these goals.

Organizational Culture and Values

The Manitoba government is committed to a work environment and culture that values and recognizes every employee. When we look at Manitoba’s Public Service, we see a reflection of Manitoba’s diversity. We come from differing educational, cultural, and ethnic backgrounds and work in a wide array of jobs across the province, we are all public servants.

Impact on Manitoba’s Future

By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will impact both current and future generations.

Qualifications:

Essential

• Post secondary degree in social sciences (preferably BSW). Other combinations of education and experience may be considered. Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service (https://canalliance.org/en/ or by Canadian Association of Social Workers) at application.
• Ability to identify signs of child abuse and neglect.
• Effective interpersonal skills to develop positive working relationships with clients, colleagues and stakeholders.
• Strong time management and organizational skills with the ability to prioritize complex tasks/assignments in a high volume work environment with competing demands.
• Excellent problem solving and decision-making skills.
• Strong verbal communication skills with the ability to effectively communicate or deliver difficult messages or information to clients.
• Effective written communication skills to write clear and concise correspondence to a variety of audiences including detailed reports.
• Proficiency with MS Office applications (Word and Outlook).

Desired

• Case management experience (including intakes, assessments, service coordination, counselling and monitoring) in a social service setting and/or knowledge of case management.
• Experience working in a child and family services agency or social services agency.
• Ability to conduct child abuse investigations.

Conditions of Employment:

• Must be legally entitled to work in Canada
• Must provide a current satisfactory Criminal Record Check with a Vulnerable Sector Search
• Must provide a current and satisfactory Child Abuse Registry Check
• Must provide a current and satisfactory Adult Abuse Registry Check
• Must provide a current and satisfactory Prior Contact Check.
• Must be available to work evenings, weekends, statutory holidays and the after hours stand-by rotation when required.
• Must have and maintain a valid Manitoba Class 5F Driver’s licence and access to a vehicle with the ability to travel on government business within the Province of Manitoba.