Employer Services Consultant

Open Door Group; Medicine Hat; On-site; CAD 45,000 - 53,000; Part time

Benefits offered by this job

Employer-paid benefits package

RRSP matching program

Employee & Family Assistance Program

Professional development fund

Job summary

Open Door Group (ODG) is seeking an experienced Employer Services Consultant to help Alberta employers address workforce challenges and build inclusive workplaces.

The role combines relationship-building with practical workforce consultation, reporting to the Service Delivery Manager. You will assess employer needs, provide guidance, and connect businesses with training, funding and community resources while supporting recruitment and retention strategies.

Qualifications

• Diploma or degree in HR, business administration, marketing, communications, career development or related discipline.
• Minimum three years of experience in employer engagement, workforce development, HR, recruitment or related field.
• Experience working with employers to assess workforce needs and develop practical solutions.
• Applied knowledge of HR/workforce practices including recruitment, onboarding, retention, planning and inclusive employment.
• Experience analyzing business challenges and developing practical recommendations.

Responsibilities

• Assess employer challenges and develop practical recommendations to support recruitment and retention.
• Provide consultation, coaching, workshops or presentations to employers and managers.
• Connect employers with resources and funding opportunities and navigate workforce planning.
• Research labour market trends and share insights to improve employer services.
• Travel to employer worksites and partner locations to deliver on-site guidance.

Skills

Business insight

HR knowledge

Inclusive employment

Communication skills

Labour market analysis

Organization & adaptability

Education

Diploma in HR/Business Admin/Related

Tools

CRM systems

Job description

Open Door Group (ODG), a mission-driven non-profit organization serving communities across Alberta and British Columbia, is looking for an experiencedEmployer Services Consultant to join our team!

This is an opportunity to use your business knowledge, practical HR and workforce experience, and problem-solving skills to help local employers address workforce challenges, strengthen their people practices and build sustainable, inclusive workplaces.

If you enjoy building relationships with employers, understanding business challenges and developing practical solutions, we'd love to hear from you.

Wage:$32.83 to $38.30 per hour

Status: Part-Time, Permanent

Schedule: 28.8 hours per week, working four days per week (7.2 hours per day). Occasional evening or weekend work may be required to support employer meetings, workshops, networking events or operational needs.

Location: The primary work location is the Open Door Group office at 640 - 3rd St. S.E., Medicine Hat, Alberta. Regular travel to employer worksites, community locations and partner organizations throughout the region is required.

Your Role

As an Employer Services Consultant, you'll work directly with businesses to understand their workforce needs and develop practical recommendations that support recruitment, retention, inclusive hiring and long-term workforce sustainability.

This role combines relationship-building with practical workforce consultation. Reporting to the Service Delivery Manager, you'll independently assess employer challenges, provide professional guidance and connect businesses with resources and opportunities that reflect their goals and operational realities.

Your work might involve helping a business owner identify why employees are leaving, reviewing recruitment and onboarding practices, developing more accessible job descriptions or exploring workforce planning strategies. You may also connect employers with relevant training, funding and community resources.

You'll help employers strengthen their workforce practices through individual consultation, coaching, workshops and presentations. This includes sharing practical guidance on inclusive employment, accessibility, recruitment, retention and workforce planning.

You'll also research and interpret labour market trends, workforce data and employer feedback to support informed business decisions. By sharing emerging needs and service gaps with your team, you'll contribute to the ongoing improvement of employer services.

Every employer brings different priorities and challenges. Success in this role requires curiosity, sound professional judgment and the ability to look beyond immediate staffing concerns to identify practical, sustainable solutions.

Please see the full job description for a detailed description of the responsibilities included in this position. Full posting and job description are available here: Careers at Open Door Group.

Why Open Door Group?

Champion of Great Workplaces

ODG is proud to be certified as a Great Place to Work, reflecting our commitment to a workplace culture built on compassion, authenticity and inclusion. Join a team that values your unique contribution and believes in the boundless potential of every individual.

Competitive Compensation and Benefits

As a Certified Living Wage Employer, ODG is committed to offering more than just a job.

Most new team members join between the start and midpoint of the salary range, where you can contribute right away while continuing to grow. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility. ODG is committed to transparent, equitable, and competitive pay structures, reviewed regularly to ensure internal alignment and market relevance.

Enjoy a comprehensive 100% employer-paid benefits package and an RRSP matching program. Your well-being matters, and we provide an Employee and Family Assistance Program to support you. Invest in your future with our professional development fund. Pursue courses, workshops, or certifications to enhance your skills and advance your career.

Community Impact

Be part of an organization that goes beyond the conventional, providing tailored employment services to build strong workforce ecosystems and thriving communities. Your work will directly contribute to the social and economic well-being of employers, job seekers, and the communities we serve.

What You Bring

We welcome applicants from a variety of professional backgrounds, including human resources, business consulting, recruitment, employer engagement, workforce development, economic development and employment services. We recognize that career paths are not always linear and encourage you to apply if your experience aligns with the role, even if you don't meet every preferred qualification.

• Diploma in Human Resources, Business Administration, Marketing, Communications, Career Development, Adult Education, Organizational Development, Economics, Public Administration or a related discipline, or an equivalent combination of education, training and experience.
• Minimum three (3) years of recent, progressively responsible experience in employer engagement, workforce development, human resources, business consulting, recruitment, economic development, employment services or a related field.
• Experience working directly with employers to assess workforce needs, build professional relationships and develop practical solutions to business challenges.
• Applied knowledge of HR and workforce practices, including recruitment, onboarding, employee retention, workforce planning and inclusive employment.
• Experience analyzing business or workforce challenges and developing recommendations that consider organizational needs, resources and operational realities.
• Experience providing consultation, coaching, workshops or presentations to employers, managers or other professional audiences.
• A valid Class 5 driver's licence, access to reliable transportation and a satisfactory Driver's Abstract are required, as regular travel throughout the region is part of the position.
• Required to complete and maintain a satisfactory Criminal Record Check.

What Will Help You Succeed

• Business insight and professional judgment: You understand business operations, can independently assess employer challenges and develop practical recommendations, while recognizing when additional expertise is needed.
• HR and employment knowledge: You understand relevant Alberta employment legislation, including Employment Standards, Human Rights and Occupational Health and Safety, and can apply this knowledge to workforce practices.
• Inclusive employment: You understand accessibility, universal design and inclusive employment practices, and can help employers apply these principles to recruitment, job design and workplace practices.
• Communication and relationship-building: You build trusted relationships with employers and community partners, communicate complex information clearly and effectively facilitate discussions, workshops and presentations.
• Labour market analysis: You can interpret labour market trends, workforce data and economic conditions to help employers make informed decisions.
• Organization and adaptability: You manage competing priorities, employer relationships and reporting requirements effectively, use workplace technology effectively and collaborate well with others.

Nice to Have

These qualifications are considered assets, but don't let their absence stop you from applying:

• Experience with Government of Alberta employment programs, employer funding initiatives or workforce development services.
• Experience using CRM systems, case management systems or workforce reporting tools.

Open Door Group values diversity and is committed to providing an inclusive work environment. We are looking for qualified individuals who represent, at all job levels, the diversity of the people we serve. We encourage applications from Indigenous peoples, people of all genders and sexual orientations, racialized individuals, people with disabilities, individuals of diverse ethnic and cultural backgrounds, ages, and faith traditions.

Open Door Group is committed to an accessible and inclusive recruitment process. Accommodations are available throughout the recruitment and selection process. If you require accommodation or an alternative way to submit your application, please contact us toll-free at 1-866-377-3670 and ask to speak with an HR representative, or [e-mail].

Only shortlisted candidates will be contacted.

Thank you for your interest in joining the Open Door Group team!