Peer Support Worker - Alberta

Open Door Group; Edmonton; On-site; CAD 36,000 - 38,000; Part time

Benefits offered by this job

Benefits package

RRSP matching

Job summary

Open Door Group is seeking a Peer Support Worker to join the BRIDGE program in Edmonton. You will provide practical, emotional, and social support to participants navigating complex barriers in a mobile outreach model.

The role requires lived experience, collaboration with Case Managers, and travel within Edmonton to social housing and community sites. Flexibility in scheduling and a valid driver's license are assets for this position.

Qualifications

• Minimum one year of recent, related experience supporting individuals with mental health challenges.
• Demonstrated lived or living experience with mental health recovery, homelessness, or housing transitions.
• Ability to use lived experience intentionally, ethically in peer role.
• Experience facilitating groups or workshops.
• Knowledge of harm reduction and trauma-informed practices.
• Strong crisis intervention and conflict resolution skills.
• Ability to build trusting relationships with diverse backgrounds.
• Strong written and verbal communication abilities.
• Ability to work independently and in a multidisciplinary team.

Responsibilities

• Provide practical, emotional, and social support to participants navigating complex barriers.
• Collaborate with Case Managers to plan and deliver services.
• Use lived experience intentionally to build trust and engagement.
• Support participants in achieving individualized goals related to life stability.
• Contribute to outreach activities and mobile service delivery.

Skills

Crisis intervention

Group facilitation

Communication skills

Outreach / fieldwork

Relationship building

Trauma-informed approach

Education

CPR/First Aid

Naloxone training

Criminal Record Check

ASIST certification

Mental Health First Aid

Non Violent Crisis Intervention

Tools

Microsoft Office

Electronic documentation systems

Job description

Open Door Group (ODG), a mission driven non-profit organization serving communities across Alberta and BC, is looking for a Peer Support Worker to join our team!

Wage:$25.79 to $27.51 per hour

Status: Part-Time, Permanent

Hours of Work: 20 hours per week

Schedule: This position requires flexibility in scheduling. Work hours may include occasional evenings based on participant needs.

Location: The primary work location is Open Door Group Edmonton Employment Centre, Suite 500, 10150 - 100 Street NW, Edmonton. This role requires regular travel within Edmonton to deliver services in social housing communities and other community-based locations as part of a mobile outreach model. A valid driver’s license and reliable vehicle are assets.

Anticipated Number of positions: 2

The BRIDGE Program is a community-based employment initiative that supports individuals experiencing complex and intersecting barriers to workforce entry or reentry. The program operates through a mobile outreach model embedded in social housing communities, alongside services delivered at Open Door Group’s Edmonton Employment Centre.

BRIDGE does not expect individuals to navigate fragmented systems alone. The program meets people where they are, both geographically and personally. Support is accessible, relationship‑based, and grounded in trust and respect.

The Peer Support Worker plays a vital role in advancing the goals of the BRIDGE Program. This role provides practical, emotional, and social support to participants navigating complex barriers. Working collaboratively with Case Managers, the Peer Support Worker uses lived or living experience intentionally and ethically to build trust, strengthen engagement, and support participants in achieving individualized goals related to life stability and employment readiness.

Please see the full job description for a detailed description of the responsibilities included in this position. Full posting and job description are available at: Careers at Open Door Group

Why Open Door Group?

Champion of Great Workplaces

ODG proudly holds the title of one of Canada's Certified Great Places to Work, fostering a culture of compassion and authenticity. Join a team that values your unique contribution and believes in the boundless potential of every individual.

Competitive Compensation and Benefits

As a Certified Living Wage Employer, ODG is committed to offering more than just a job.

Most new team members join at the start of the range, where you can contribute right away while continuing to grow. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility. ODG is committed to transparent, equitable, and competitive pay structures, reviewed regularly to ensure internal alignment and market relevance.

Enjoy a comprehensive 100% employer‑paid benefits package and an RRSP matching program. Your well‑being matters, and we provide an Employee and Family Assistance Program to support you. Invest in your future with our professional development fund. Pursue courses, workshops, or certifications to enhance your skills and advance your career.

Community Impact

Be part of an organization that goes beyond the conventional, providing tailored employment services to build strong workforce ecosystems and thriving communities. Your work will directly contribute to the social and economic well‑being of the community.

What you bring to the position

If you meet most of the qualifications and are passionate about this work, we recognize that career paths are not always linear. Equivalent combinations of training and experience will be considered.

Education and Certification

• CPR and First Aid certification
• Naloxone training
• Satisfactory Criminal Record Check including Vulnerable Sector Check
• ASIST Suicide Intervention certification, or willingness to obtain
• Mental Health First Aid, or willingness to
• Non Violent Crisis Intervention training, or willingness to obtain

Experience

• Minimum one year of recent, related experience supporting individuals experiencing mental health challenges, substance use, housing instability, or other complex barriers
• Demonstrated lived or living experience with mental health recovery, substance use recovery, homelessness, or housing transitions
• Ability to use lived experience intentionally, appropriately, and within professional boundaries in a peer role
• Experience facilitating groups or workshops
• Experience applying trauma‑informed and recovery‑oriented approaches in community‑based settings

Knowledge and Skills

• Knowledge of harm reduction, psychosocial rehabilitation, and trauma informed practice principles
• Knowledge of current social issues related to homelessness, mental health, and substance use
• Understanding of Disability, Equity, and Inclusion principles, the human rights code, and relevant legislation
• Demonstrated knowledge of community resources and service systems
• Strong crisis intervention and conflict resolution skills, with the ability to respond effectively and safely during crisis or high pressure situations
• Ability to build trusting, respectful relationships with individuals from diverse backgrounds and complex needs
• Ability to observe, assess, and respond appropriately to changes in participant presentation
• Demonstrated group facilitation skills and ability to deliver clear, accessible information
• Strong written and verbal communication skills
• Proficiency with Microsoft Office and electronic documentation systems, or ability to learn new systems quickly
• Strong organizational skills with the ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast paced environment
• Ability to work independently in outreach settings and collaboratively within a multidisciplinary team
• Class 5 Driver’s License and access to a reliable personal vehicle is an asset

Work Environment and Schedule Requirements

• Work is conducted in community‑based settings, including social housing sites, as well as at Open Door Group’s Edmonton Employment Centre
• This role involves both independent outreach work and collaboration within a team environment
• Schedule flexibility may be required to accommodate participant needs

Open Door Group values diversity and is committed to providing an inclusive work environment. We are looking for qualified individuals who represent, at all job levels, the diversity of the people we serve. We encourage applications from Indigenous peoples, people of all genders and sexual orientations, racialized individuals, people with disabilities, individuals of diverse ethnic and cultural backgrounds, ages, and faith traditions.

We strive to ensure an accessible experience for candidates. If you require accommodation at any stage of the recruitment process, please contact us toll‑free at 1 866 377 3670 and ask to speak with an HR representative, or you can email us at [e-mail].

Thank you for your interest in joining the Open Door Group team!