Employee Services Coordinator

New Brunswick Community College (NBCC); Fredericton; On-site; CAD 55,000 - 76,000; Part time

Benefits offered by this job

Pension Plan

EFAP

Vacation & sick leave

Tuition support

Job summary

New Brunswick Community College (NBCC) seeks an Employee Services Coordinator to support payroll and benefits across the college. The role serves as the payroll expert, ensuring accuracy, confidentiality, and timely processing for hourly and salaried staff.

You will collaborate with Finance and People & Culture to improve processes and deliver exceptional service. Located at any NBCC campus, this term position offers a structured, professional environment with opportunities for continuous

Qualifications

• Diploma or degree in a related field with 2–3 years of payroll experience.
• Payroll compliance knowledge or PCP is an asset.
• Experience processing payroll for hourly and salaried employees.
• Strong Excel skills including XLOOKUP and Pivot Tables.

Responsibilities

• Serve as primary payroll and benefits inquiries contact.
• Oversee full-cycle payroll processing for multiple groups.
• Process lifecycle events: hires, changes, leaves, departures.
• Administer benefits, pension transactions, payroll deductions.
• Ensure compliance with legislation and policies.
• Maintain confidential employee records and year-end activities.
• Support audits and continuous improvement initiatives.

Skills

Payroll processing

Excel (XLOOKUP, Pivot Tables)

Communication

Analytical skills

Confidentiality

Attention to detail

Independent work

Education

Diploma or degree in related field

Tools

Microsoft Excel

Microsoft Office

Job description

Are you someone who enjoys bringing structure to complexity, solving problems, and delivering an experience people can count on? Do you take pride in accuracy, attention to detail, and helping others navigate important moments throughout their employment journey? We are looking for an Employee Services Coordinator to join our team and help support payroll and benefits services for employees across the College.

Position Type: Term | Duration: 1 year

Location: Any NBCC campus location

Salary Range: $2,098.00 to $2,932.00 bi-weekly (Management/Non-Union Pay Band 3)

Qualifications

Education & Experience:

• Diploma or degree in a related field with a minimum of 2-3 years of experience in a similar position.
• Payroll Compliance Practitioner (PCP) certification is considered an asset.
• Experience processing payroll for both hourly and salaried employees.
• Strong proficiency in Microsoft Excel, including functions such as XLOOKUP and Pivot Tables, along with experience using other Microsoft Office applications.
• Demonstrated ability to communicate effectively with employees, managers, and stakeholders at all levels.
• Strong attention to detail and commitment to accuracy.
• High ethical standards and a deep respect for confidentiality and the protection of personal information.
• Strong analytical skills with the ability to investigate and resolve complex payroll issues.
• Sound judgment, critical thinking, and problem-solving abilities.
• Self-motivated with the ability to work independently while contributing positively within a team environment.
• Ability to manage competing priorities and adapt to changing demands.
• A continuous improvement mindset with the ability to identify opportunities and make practical recommendations.

Candidates must clearly demonstrate how they meet these qualifications on their resumes. Other combinations of education and experience may be considered as equivalent.

All applicants must be eligible to work in Canada at the time of application. This competition may be used to fill future vacancies at the same level.

Responsibilities

At NBCC, our people are at the heart of everything we do. As Employee Services Coordinator, you will play an important role in supporting the employee experience by ensuring payroll and benefits services are delivered accurately, efficiently, and with a high degree of care and confidentiality. Working closely with employees, managers, Finance, and People & Culture teams, you will help ensure our people receive the support they need throughout their employment journey while contributing to continuous improvement initiatives that strengthen our services and processes.

• Serve as the primary point of contact and subject matter expert for payroll and benefits-related inquiries.
• Coordinate and oversee full-cycle payroll processing for multiple employee groups, ensuring accuracy, timeliness, and compliance with applicable legislation.
• Process employee lifecycle transactions including hires, compensation changes, transfers, leaves of absence, and departures.
• Administer and reconcile employee benefits, pension-related transactions, and payroll deductions.
• Ensure compliance with organizational policies, collective agreements, and federal and provincial payroll legislation.
• Maintain accurate and confidential employee records in accordance with privacy and records management requirements.
• Prepare payroll reconciliations and year-end activities.
• Support internal and external audits by preparing documentation and ensuring payroll records are accurate and complete.
• Collaborate with Finance and internal and external stakeholders on payroll and benefits-related matters.
• Identify opportunities to improve processes, strengthen controls, reduce risk, and enhance service delivery.
• Participate in special projects, system enhancements, ERP initiatives, and continuous improvement activities.

At NBCC, you will join a purpose-driven organization that is shaping the future of New Brunswick through education, workforce development, and community impact. In addition to meaningful work, we offer:

• An inclusive culture where people feel valued, supported, and connected.
• Opportunities to grow as a leader through continuous learning and development.
• Membership in the New Brunswick Public Service Pension Plan.
• Access to an Employee and Family Assistance Program (EFAP).
• Competitive vacation, sick leave, and volunteer leave provisions.
• Tuition support programs for employees and tuition benefits for eligible family members.
• The opportunity to work alongside engaged colleagues who are committed to student success and organizational excellence.

The New Brunswick Community College (NBCC) is committed to being flexible in its operations and to the well-being of its employees. This includes considering reasonable requests for alternative work arrangements, when feasible, to meet the changing needs of the College and its students. In order to ensure our student needs are met, flexible work arrangements cannot extend beyond the New Brunswick border. NBCC employees must be living in a location that is a reasonable distance from one of our seven work locations around the Province.

NBCC is committed to employment equity and strives to be an equal opportunity employer. We welcome applications from candidates of diverse backgrounds and experiences. Accommodations are available upon request for applicants participating in all aspects of the selection process.

November 10, 2026