Employee Relations & Labour Relations Consultant

Municipal Property Assessment Corporation; Pickering; Hybrid; CAD 82,000 - 103,000; Full time

Benefits offered by this job

Flexible work locations (hybrid)

Employee wellness support

Hybrid work option

Job summary

Municipal Property Assessment Corporation (MPAC) is seeking an Employee Relations & Labour Relations Consultant to advise on labour relations, investigations and policy interpretation across Ontario. You will partner with union representatives, managers and employees to resolve complex workplace issues and support a respectful, high-performing environment.

The role requires extensive experience in labour relations, strong knowledge of employment law and collective agreements, and willingness to

Qualifications

• 5 years of HR experience with 3 years in employee and labour relations within public sector or large unionized organizations.
• Strong knowledge of employment legislation, collective agreements and labour relations frameworks.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Excellent written and verbal communication skills with unions, employees and management.
• Conflict resolution, mediation and negotiation skills.
• Organizational, analytical and problem-solving abilities.
• Self-motivated, proactive and able to work in a high performing environment.
• Willingness to travel occasionally to head office and field offices across Ontario.

Responsibilities

• Develop and administer the grievance management process, including mediation, arbitration procedures and settlements.
• Lead investigations of employee misconduct and guidance on corrective actions.
• Advise managers on implementation and interpretation of ER policies, legislation and collective agreements.
• Facilitate mediation sessions to resolve workplace conflicts and build positive relationships.
• Collaborate with union representatives and participate in union-management committee meetings.
• Support collective bargaining preparation and negotiations with senior management.
• Develop and maintain policies and documentation for ER, health and safety and WSIB matters.
• Implement and oversee health and safety programs, including Joint Health & Safety Committees and ergonomics.
• Provide backup support for leave management and disability claims processes.
• Monitor compliance with labour laws, regulations and agreements and implement corrective actions.
• Provide guidance on accommodations and return-to-work plans.
• Track metrics and analyze trends to inform policy improvements.
• Undertake other duties as assigned.

Skills

Labour relations

Employee relations

Negotiation

Mediation

Investigation

Education

Post-secondary education in Industrial Relations/HR/Business Administration or related field

Job description

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Date: Sep 29, 2026

Location: Pickering, ON, CA

Type of Position: Permanent

Number of Positions: 1

Salary Min: $82,499.00

Salary Max: $103,123.00

Do you want to be part of a team helping to strengthen every community across Ontario? Are you interested in seeing the importance of your work firsthand?

Become aEmployee Relations & Labour Relations Consultant with MPAC

The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario. What we do provides the very foundation that municipalities use to base the property taxes needed to pay for the services we use every day.

Equity, Diversity, Inclusion and Anti-Racism

MPAC is committed to Equity, Diversity, Inclusion and Anti-Racism. We are taking important steps towards ensuring that all voices are respected, valued and being heard. MPAC is dedicated to fostering an environment where employees can bring their full, unique and authentic selves and are inspired to do their best work.

Job Description

What makes you great for this role?

As a trusted advisor, you leverage your expertise in labour relations, workplace investigations, conflict resolution, collective agreement interpretation, and occupational health and safety to deliver practical and fair solutions. You build strong relationships with leaders, employees, and union partners, providing thoughtful guidance and practical support that focuses on positive workplace outcomes. You communicate decisions clearly, navigate complex situations with professionalism, and help foster a safe, respectful, and high-performing workplace.

We have:

• A team of highly skilled, dedicated and collaborative staff
• Leadership that supports you
• An enterprise that embraces change
• A work environment that has flexible work locations (including hybrid), hours of work and overall employee wellness support

You have:

• Post-secondary education in Industrial Relations, Human Resources, Business Administration, or related field, or an equivalent combination of education, training and experience
• 5 years of experience in human resources, with 3 years specializing in employee and labour relations role within a broader public sector agency and/or medium to large sized private or public corporation with unionized workforces
• Strong knowledge of employment legislation, collective agreements, and labour relations frameworks
• Proven ability to handle sensitive information with discretion and maintain confidentiality
• Excellent written and verbal communication skills, including the ability to interact effectively with union representatives, employees, and management
• Conflict resolution, mediation, and negotiation skills
• Demonstrated organizational, analytical, and problem-solving skills
• Self-motivated, proactive, flexible and able to work in a high performing work environment
• Willingness to travel occasionally to head office and field offices across Ontario as needed

What you will do:

• Develop and administer the grievance management process, including mediation, arbitration procedures, and negotiation of settlements
• Lead investigations of employee misconduct and provide guidance on corrective actions
• Advise managers on the implementation, interpretation, and application of Employee and Labour Relations policies, legislation, and collective agreements
• Facilitate mediation sessions to resolve workplace conflicts and build positive working relationships
• Collaborate with union representatives and participate in union-management committee meetings
• Support collective bargaining preparation and negotiations alongside senior management
• Develop and maintain policies, procedures, and documentation for employee and labour relations, health and safety, and WSIB matters, ensuring compliance with organizational standards and legislative requirements
• Implement and oversee health and safety programs, including Joint Health & Safety Committees and ergonomics, while managing accident reporting, WSIB compliance, and related records
• Provide backup support for leave management and disability claims processes as needed
• Monitor compliance with labour laws, regulations, and collective agreements, and implement corrective actions as necessary
• Provide guidance on workplace accommodations and return-to-work plans
• Track metrics, analyze trends, and provide insights to inform policy improvements and proactive strategies
• Undertake other duties as assigned

Additional Information:

• Requisition ID: 3203
• Existing Vacancy: Yes
• Job Type: Non-Union Staff
• Closing Date: October 13, 2026