Employee Relations Investigator

Citi; Mississauga; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an experienced Employee Relations Investigator to lead investigations into HR-related concerns. This role involves managing the entire investigative process, from planning and interviews to documentation and reporting, ensuring compliance with policies and regulations. The ideal candidate will have a strong background in Human Resources, excellent communication skills, and the ability to work collaboratively across various teams. This is a fantastic opportunity to contribute to a reputable organization committed to ethical practices and employee welfare.

Qualifications

• 6–10+ years of experience in HR and Employee Relations investigations.
• Strong knowledge of investigation processes and employment laws.

Responsibilities

• Investigate HR-related concerns regarding discrimination and harassment.
• Communicate findings to management and stakeholders.

Skills

Human Resources

Employee Relations Investigations

Investigation Process Knowledge

Communication Skills

Analytical Skills

Organizational Skills

Attention to Detail

Self-motivation

Education

Bachelor's Degree or Equivalent Experience

Job description

Join to apply for the Employee Relations Investigator role at Citi.

Job Description

The VP Employee Relations (ER) investigator is an experienced investigator responsible for the end-to-end investigative process, including planning, interviews, e-discovery, documentation review, and report writing, primarily for allegations of discrimination, harassment, and retaliation. The ER Lead also assesses the severity of the conduct for substantiated matters.

Responsibilities

1. Investigate HR-related concerns raised through the Ethics Office and other channels, primarily relating to allegations of discrimination, harassment, and retaliation.
2. Determine appropriate resolution of all allegations and findings, including assessing severity of substantiated findings in accordance with policies and procedures.
3. Communicate findings as appropriate to management, HR, and reporting parties.
4. Partner with internal stakeholders including HR Business Partners, Legal HR, Compliance, Citi Security, and Investigative Services.
5. Manage caseload of investigations to meet expected timeframes for completion.
6. Provide regular and ad-hoc updates on investigation status and outcomes to management and stakeholders.
7. Assess risk appropriately, considering Citi's reputation and safeguarding the company, including applying sound ethical judgment, escalating, managing, and reporting issues timely and appropriately.

Qualifications

1. 6–10+ years of experience, with a focus in Human Resources and/or Employee Relations investigations.
2. Strong knowledge of the investigation process and protocols.
3. Knowledge of employment policies, practices, laws, and regulations.
4. Excellent verbal and written communication skills.
5. Self-motivated with attention to detail and accuracy.
6. Strong analytical and organizational skills.
7. Demonstrated ownership and accountability.
8. Ability to work in a fast-paced, collaborative environment across multiple time zones.

Education

• Bachelor’s degree or equivalent experience.

This description provides a high-level overview; other duties may be assigned as required.

Additional Information

Job Family Group: Human Resources

Job Family: Employee Relations

Time Type: Full-time

Citi is an equal opportunity employer. Qualified candidates will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristic.