Field Special Investigator

Intact; Richmond Hill; Remote; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Field Special Investigator to join their dynamic team. This role involves evaluating fraud indicators, conducting thorough investigations, and collaborating with various stakeholders to ensure effective claims handling. With a focus on building strong relationships with law enforcement and government bodies, the investigator will also participate in training initiatives and court proceedings as needed. The company offers a flexible work environment and a comprehensive benefits package, making it an exciting opportunity for experienced professionals looking to make a significant impact in the field.

Benefits

Comprehensive Benefits Package

Flexible Work Arrangements

Supportive Environment for Growth

Qualifications

• 12+ years of field investigative experience required.
• Experience in insurance claims investigation is essential.
• Strong interpersonal and relationship-building skills.

Responsibilities

• Evaluate concerns and develop investigative plans for insurance claims.
• Conduct investigations and interviews with relevant parties.
• Communicate effectively and prepare reports on investigations.

Skills

Interviewing Skills

Evidence Handling

Communication Skills

Time Management

Problem-Solving

Bilingualism (English/French)

Education

Relevant University Degree

Tools

Outlook

Job description

Join to apply for the Field Special Investigator role at Intact.

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

About The Role

We’re looking for a Field Special Investigator for our growing team!

What You'll Do Here

1. Evaluate concerns and fraud indicators to develop investigative plans for all lines of insurance claims, including Property, Auto Fire and Theft, Cargo, Casualty, Accident Benefits, and claims with Legal disputes.
2. Conduct investigations, including interviews with individuals, businesses, law enforcement, and other relevant entities.
3. Collect, source, and preserve evidence related to investigations.
4. Analyze information, identify trends, and make recommendations for further investigation and claims handling.
5. Collaborate with Claims units and support fraud initiatives.
6. Communicate effectively with stakeholders, prepare reports, and provide updates on investigations.
7. Build and maintain relationships with law enforcement, government bodies, and investigative organizations.
8. Attend court proceedings or hearings as needed.
9. Participate and lead project work and training initiatives.
10. Work remotely with a company vehicle, based in the GTA.

What You Bring To The Table

1. Relevant university degree or equivalent experience.
2. Minimum 12 years of field investigative experience.
3. At least 2 years of insurance claims investigation experience.
4. Strong interviewing and statement-taking skills.
5. Knowledge of evidence handling, privacy laws, and best practices.
6. Excellent communication and documentation skills.
7. Interpersonal and relationship-building skills.
8. Experience providing testimony in judicial proceedings.
9. Valid driver’s license with a good record.
10. Time management skills.
11. Working knowledge of Outlook.
12. Law enforcement experience is a strong asset.
13. Problem-solving and innovative investigation strategies.
14. Bilingualism (English/French) is an asset.

We offer a comprehensive benefits package, flexible work arrangements, and a supportive environment for growth and development.