Emergency Dispatch & Communications Specialist

City of Iqaluit; Iqaluit; On-site; CAD 96,000 - 118,000; Full time

Benefits offered by this job

Unionized

Job summary

The City of Iqaluit is seeking a Dispatcher to join our Emergency Services team. Under the Deputy Fire Chief, the incumbent will monitor emergency communications and dispatch the appropriate emergency personnel.

This position serves as a vital link between the citizens of Iqaluit who require emergency assistance and the appropriate response personnel. Additionally, the incumbent will monitor fire and contract alarm systems, provide information or direct incoming calls to the appropriate City or

Qualifications

• Proficient with computers and Microsoft Office Suite, Outlook, Word and Excel.
• Exceptional verbal communication and listening skills.
• Ability to provide timely and accurate information while multitasking.
• Dependability and flexibility; overtime may be required.
• Dispatch / Emergency Communications experience.
• Experience dealing with the public in a polite, sympathetic and professional manner.

Responsibilities

• Monitor emergency communications and dispatch appropriate personnel.
• Monitor fire and contract alarm systems and route information to City or inter-agency departments.
• Monitor, log and assist non-emergency dispatch communications within City Departments.

Skills

Proficient with computers and MSOffice

Exceptional verbal communication

Multitasking in a demanding env

Dependability and flexibility

Dispatch / Emergency Communications

Experience dealing with the public

Education

Grade 12 diploma

Tools

Microsoft Office Suite (Outlook, Word, Excel)

Job description

The City of Iqaluit is seeking a Dispatcher to join our Emergency Services team. Under the Deputy Fire Chief, the incumbent will monitor emergency communications and dispatch the appropriate emergency personnel.

This position serves as a vital link between the citizens of Iqaluit who require emergency assistance and the appropriate response personnel. Additionally, the incumbent will monitor fire and contract alarm systems, provide information or direct incoming calls to the appropriate City or