Electro-Mechanical Field Technician — Service Expert

Xerox Corporation; Ottawa; Hybrid; CAD 30,000 - 47,000; Full time

Benefits offered by this job

Health benefits

Health Savings Account

Paid time off

Holidays and personal days

Wellness credits

Job summary

Xerox Corporation is seeking a professional field service technician to join our technical services team in Ottawa, Ontario. You will repair and service client devices, ensuring they operate correctly and meet performance standards, while delivering top-notch customer support on-site.

The role requires electro-mechanical skills, strong time management and reliability, and the ability to travel as needed for training or service with applicable visa considerations noted.

Qualifications

• Electro-mechanical experience with troubleshooting and repair.
• Strong time management and reliability.
• Valid driver's license and insurance coverage.

Responsibilities

• Provide outstanding on-site service to clients and ensure devices operate correctly.
• Use electro-mechanical skills to repair devices; receive training from Xerox.
• Meet productivity goals: call targets, efficiency, and response times.

Skills

Electro-mechanical experience

Time management

Reliability

Valid driver's license

Tools

Multimeter

Job description

Xerox Corporation is seeking a professional field service technician to join our technical services team in Ottawa, Ontario. You will repair and service client devices, ensuring they operate correctly and meet performance standards, while delivering top-notch customer support on-site.

The role requires electro-mechanical skills, strong time management and reliability, and the ability to travel as needed for training or service with applicable visa considerations noted.