Elbow River Casino Security Supervisor (nights)

Kaizen Lab Inc.; Calgary; On-site; CAD 64,747,000 - 65,574,000; Full time

Job summary

Elbow River Casino in Calgary is seeking a Security Supervisor to oversee the casino's security operations, manage a team, and ensure guest and staff safety. You will supervise, coordinate, and respond to incidents, aiming for a calm, secure environment.

The role requires strong leadership, excellent communication, and experience with security systems. You will train staff, document incidents, liaise with police, and work nights, weekends, and holidays to uphold high safety standards.

Qualifications

• Previous experience in security supervision or a similar role, preferably in a casino or high-traffic environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to remain calm and make decisions in high-pressure situations.
• Proficient in the use of security systems and technologies.
• Must be able to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Supervise and coordinate the activities of the security team to ensure the safety and security of guests, employees, and property.
• Conduct regular inspections of security systems, equipment, and procedures.
• Respond and manage emergency situations, including incidents involving guests and employees.
• Prepare and maintain detailed incident reports and documentation.
• Collaborate with Calgary Police and other emergency services as necessary.
• Train and mentor Security staff, ensuring adherence to company policies, procedures, and AGLC legislation.
• Provide exceptional customer service and address any concerns or issues raised by guests.

Skills

Leadership

Communication

Security systems

Decision making

Flexibility

Customer service

Job description

Job Title: SecuritySupervisor

Salary: $22.75per hour

Job Type: Full-Time

About us: AtElbow River Casino, we pride ourselves on providing an exceptional gamingexperience, ensuring a safe and enjoyable environment for our guests and staff.We are seeking a dedicated and experienced Security Supervisor to join our teamand oversee the security operations of our Casino.

Responsibilities

• Supervise and coordinate the activities of thesecurity team to ensure the safety and security of guests, employees, andproperty.
• Conduct regular inspections of security systems,equipment, and procedures.
• Respond and manage emergency situations,including incidents involving guests and employees.
• Prepare and maintain detailed incident reportsand documentation.
• Collaborate with Calgary Police and otheremergency services as necessary.
• Train and mentor Security staff, ensuringadherence to company policies, procedures, and AGLC legislation.
• Provide exceptional customer service and addressany concerns or issues raised by guests

Qualifications

• Previous experience in security supervision or asimilar role, preferably in a casino or high-traffic environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonalabilities.
• Ability to remain calm and make decisionsin high-pressure situations.
• Proficient in the use of security systems andtechnologies.
• Must be able to work flexible hours, includingnights, weekends, and holidays.

Join our team and help us maintain the high standards ofsafety and security that our guests expect at the Elbow River Casino.