At CN, every day brings new and exciting challenges. You can expect an interesting environment where you’re part of ensuring our business operates safely and efficiently — helping keep the economy on track. We offer paid training and opportunities that support long-term careers and recognize hardworking individuals who strive to make a difference. Join us in our close-knit, safety-focused culture where we work together as ONE TEAM. Our careers are meaningful because the work we do matters.
Job Summary
The Manager, Insurance, supports the Senior Manager, Insurance, in developing and implementing CN's commercial insurance programs and strategy. This role involves participating in the development of the long-term assurance plan, handling day-to-day internal requests, and maintaining relationships with external service providers.
Main Responsibilities
- Insurance Strategic Plan, Regulatory and Reputational Risk Management
- Stay informed on market conditions and trends for Class 1 railways regarding property, third-party liability, and D&O coverage.
- Review CN’s and subsidiaries’ insurance programs annually to assess legal responsibilities, risks, and adequacy.
- Propose solutions to reduce insurance risks and enhance CN’s reputation.
- Collaborate with cross-functional teams to develop and implement insurance strategies aligned with business objectives.
- Oversee the collection of information for insurance submissions and applications.
- Participate in drafting and reviewing annual submissions for insurance programs.
- Assist in establishing priorities for insurance risk mitigation, considering regulatory, legal, and business objectives.
- Support negotiations of insurance agreements with brokers.
- Collaborate with Law and Procurement to review legal contracts.
- Work with brokers and forensic accountants on large insurance claims.
- Contribute to legal arguments in insurance claims presentations.
- Participate in the Corporate Incident Management Team for derailment crises.
Stakeholders’ Engagement
- Interact with external brokers and oversee work completion against goals.
- Communicate strategic directions to CN's Canadian and foreign brokers.
- Maintain good relationships with local brokers.
- Participate in meetings with insurance underwriters and organize annual meetings.
- Develop relationships with government officials regarding legal insurance requirements.
- Collaborate across CN departments to resolve insurance requests.
- Develop and participate in insurance training sessions for internal stakeholders.
Professional Development
- Partner with peers and stakeholders to establish collaborative relationships.
- Maintain knowledge in risk management, insurance, and the railway industry through training and involvement.
Working Conditions
This role involves standard office conditions, with a regular workweek and remote work options on Wednesdays and Fridays. Overtime and travel across Canada and the U.S. may be required. The incumbent must handle high-pressure situations, meet deadlines, and manage stress effectively.
Requirements
Experience
- 2 to 5 years in insurance and risk management.
- Experience with publicly listed companies, communicating insurance info, and working in transportation or Class 1 railways (asset).
Education/Certifications
- Bachelor’s Degree in Commerce with relevant specialization.
- Insurance or claims adjustment certifications, Risk Management Certificate (CRM), or CIP (assets).
Competencies
- Agility, industry knowledge, critical thinking, leadership, communication, collaboration, problem-solving, safety leadership.
Technical Skills/Knowledge
- Knowledge of Canadian and U.S. laws, insurance, risk management, economic principles, Microsoft Office, bilingual in English and French (assets).
About CN
CN is a leading transportation and trade enabler, transporting over 300 million tonnes of goods annually across North America. Since 1919, CN has contributed to community prosperity and sustainable trade, committed to social responsibility and environmental stewardship. We work as ONE TEAM, focusing on safety, sustainability, and customer service to deliver operational excellence.