This job description provides a comprehensive overview of the responsibilities, requirements, and benefits for the managerial position in a restaurant setting. However, it can be improved in terms of formatting and clarity to enhance readability and professionalism.
Below are some suggested revisions:
Revised Job Description
Responsibilities:
- Set staff work schedules and monitor staff performance.
- Control inventory, monitor revenues, and ensure guest satisfaction.
- Arrange timely delivery of food and supplies with suppliers.
- Spearhead recruitment, training, and development of team members, motivating the team to achieve targets.
- Provide ongoing performance feedback and conduct regular reviews.
- Build the restaurant’s bench strength by identifying and developing high-potential employees for future roles.
- Communicate daily operational focus with all shifts.
- Financial and Guest Service Goals: Plan and work towards achieving budgets, maximizing profits, and reaching sales and transaction targets, including controlling food, paper, and labor costs.
- Maintain high standards of guest experience, resolve complaints, and turn negative situations into positive outcomes.
- Manage company-wide incentive programs.
- Assist in maximizing team coverage, perform as Floor Leader, and work in various areas during busy periods to ensure optimal guest service.
- Manage team member scheduling to ensure adequate shift coverage.
Job Requirements:
- Completion of a college or higher education certificate; a business degree, HR management, or master’s degree is an asset.
- Several years of experience in the food service sector, including supervisory experience.
- Punctuality and attention to detail.
- Willingness to work evenings, weekends, early mornings, holidays, and split shifts.
- Strong math skills and ability to balance budgets.
- Able to meet high standards based on company metrics.
- Willingness to work at our secondary location in Summerside, Tim Hortons, when required.
Benefits:
Health and Dental benefits provided by Maximum Benefits.