assistant manager, restaurant

Government of Canada - Western; Richmond; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated operations manager to oversee daily activities and ensure exceptional customer service. This role involves planning, organizing, and supervising staff while maintaining high operational standards. The ideal candidate will thrive in a fast-paced environment, demonstrating strong leadership and multitasking abilities. Join a dynamic team where your contributions will directly impact service quality and customer satisfaction. If you are detail-oriented and passionate about operational excellence, this opportunity is perfect for you.

Qualifications

• 3-5 Jahre Erfahrung in der Personalführung und Betriebsorganisation.
• Starke Kenntnisse in der Kundenbetreuung und Verhandlungsführung.

Responsibilities

• Planen und Organisieren der täglichen Abläufe im Betrieb.
• Überwachung und Schulung des Personals zur Gewährleistung der Servicequalität.

Skills

Customer Service

Staff Supervision

Operational Planning

Performance Reviews

Negotiation

Attention to Detail

Multitasking

Education

College/CEGEP

Tools

MS Office

Point of Sale System

Job description

Overview Languages

English

Education

• College/CEGEP

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area

Responsibilities Tasks

• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 11-15 people

Experience and specialization Computer and technology knowledge

• MS Office
• MS Windows
• MS Word
• Point of sale system

Additional information Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask