Account Executive, Ticket Sales and Service

Saint John Sea Dogs; Saint John; On-site; CAD 40,000 - 60,000; Full time

Job summary

The Saint John Sea Dogs are looking for a motivated sales professional to enhance ticket sales for the season. This role involves generating leads, achieving sales targets, and providing exceptional customer service. Ideal candidates will have a background in Sport Management or Business and experience in ticket sales.

Qualifications

• Post-secondary education in Sport Management or Business.
• Experience in sports ticketing sales is an asset.
• Access to a vehicle and a driver's license required.

Responsibilities

• Increase revenue through lead generation and qualifying prospects.
• Achieve targets for new business in ticket sales.
• Provide superior customer service throughout the sales process.

Skills

Time Management

Sales Strategies

Customer Service

Education

Sport Management or Business-Related post-secondary education

Tools

Ticketmaster (Archtics)

CRM system

Job description

The Saint John Sea Dogs are seeking a highly motivated and energetic sales professional to focus on selling Saint John Sea Dogs season tickets, group tickets and ticket packages. The suitable candidate will be a self-starter who can generate sales through proactive sales strategies and creative initiatives that engage all types of fans.

Responsibilities:

• Directly contribute to increasing revenue through lead generation and qualifying prospects
• Achieve and surpass defined targets for new business for all products; including season tickets, ticket packages and group tickets
• Achieve KPIs each week as defined, through email, text and phone calls
• Develop and maintain internal and external relationships through exceptional guest service
• Provide superior customer service at every step of the sales process, including after the sale
• Engage Season Ticket Members throughout the season through email, text and phone calls
• Execute experiences on game days and events as required
• Create and execute events throughout the season and summer to generate fan interest
• Attend community events to spread awareness surrounding Sea Dogs ticketing

Requirements:

• Sport Management or Business-Related post-secondary education
• Excellent time management skills
• Experience with sports ticketing selling considered an asset
• Working knowledge of Ticketmaster (Archtics) and use of a CRM system considered an asset
• Access to a vehicle and a drivers license

Interested candidates can email their resume to Associate Director, Ticket Sales and Service Jared McGuirk at [e-mail] or apply here on LinkedIn.