Educational Consultant

Empower Tutoring; Vancouver; Remote; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Remote work

Job summary

Empower Tutoring is seeking an Educational Consultant for a full-time remote role. Hours follow Toronto time, with potential weekend shifts.

You will respond to inquiries, conduct phone consultations with parents, assess student needs, and recommend the right tutoring plan while discussing pricing and enrollment. You’ll follow up with families and hand off to Student Success Managers, keeping notes and records precise.

Qualifications

• University degree required.
• Experience in customer service or sales, preferably in education.
• Experience in education or tutoring is a plus.

Responsibilities

• Respond to new family inquiries.
• Run phone consultations with parents.
• Understand each student’s needs and goals.
• Recommend the right tutoring plan.
• Discuss pricing and enrollment.
• Follow up with families.
• Hand off new families to Student Success Managers.
• Write clear notes to support tutor matching.
• Keep lead records accurate and up to date.

Skills

Phone consultations

Rapport building

Active listening

Energy and enthusiasm

Education

University degree

Job description

Job Description

Empower Tutoring is looking for an Educational Consultant for our Ontario-Based online tutoring company. This is a full-time, remote position. Please see hours below.

As we are Ontario based, hours will follow Toronto time. BC no longer changes their clocks, so the hours below will apply from November-March

• Mondays-Thursdays:10:30 AM to 7:30 PM ET (8:30 AM to 5:30 PM BC time)
• Friday: 10:00 AM to 3:00 PM ET (8:00 AM to 1:00 PM BC time)
• Potential weekend shifts (~3hours on either Saturday OR Sunday)

About Us

Empower Tutoring is an Ontario-based tutoring company, offering online tutoring for high-school students in Math, Chemistry, Physics, English, and more. Our team of tutors provide personalized tutoring sessions, tailored to each student they work with.

We are currently looking for a dedicated entry-level Educational Sales Consultant who is enthusiastic, high energy, and enjoys helping families with their tutoring needs.

Responsibilities

• Respond to new family inquiries
• Run phone consultations with parents
• Understand each student's needs and goals
• Recommend the right tutoring plan
• Have pricing and enrolment conversations
• Follow up with families
• Hand off new families to Student SuccessManagers
• Write clear notes to support tutor matching
• Keep lead records accurate and up to date

Only Apply If You...

• Genuinely enjoy talking to people and get energy from being on the phone most of the day
• Are comfortable calling parents and building rapport quickly
• Are a goodlistener and can understand family needs
• Can be quick on the spot during phone calls
• Learn new programs, systems, and processes quickly
• Are passionate about education
• Are a confident, extroverted and energetic person!

Requirements

• University degree
• Experience in customer service work or sales (preferably in an educational setting)
• Previous experience in education field oras a tutor is an asset
• Available full-time and willing to commit for the long-term

Compensation

• $20.00/hour + purchases bonuses